Note: The job is a remote job and is open to candidates in USA. Kraft Heinz is a leading food company, and they are seeking a Senior Manager, ECM Business Development. This role is responsible for streamlining operations and data across customer routines while aligning brand, customer, and sales strategies to achieve KPIs and drive customer relationships.
Responsibilities
- Support eCom customer teams in delivering top KPIs both internally and with the customer
- Partner with analytics team to create reporting across ECM with primary focus on Amazon and Last Mile customers to help drive visibility to plans and identify areas of opportunity. Responsible for discovery, cleaning, and connecting data from retailer partners and combining with internal data to drive end-to-end analysis
- Work with all ECM customers to streamline execution across all customer teams and standardize reporting
- Utilize strong analytical and financial skills to identify opportunities to grow at customer level across key partners
- Monitor and help analyze competitor and customer trends and shifts that may impact KHC performance
- Support integration of eCom customers into key existing KHC routines and create additional reporting and routines where needed to drive the business
- Streamline ECM reporting into existing sales wide routines such as MBR or yearly planning process
- Own centralized ECM planning inputs into sales wide strategies and routines
- Manage ECM specific customer focused reporting and action routines in partnership with BU facing analytics partner to ensure monthly ECM targets are being hit and actions are being communicated where necessary
- Integration of eCommerce business into cross functional routines and projects
- Partner with finance, supply chain, category management, insights, marketing, and more to drive integration of eCommerce customers into existing routines and rituals
- Integration of key data points from customer reporting into KHC systems to allow for more accurate forecasting
- Creation of customer-ready materials to drive partnership
- Align on actional insights plan with shopper insights team to support initiatives to drive results and relationships with top customers
- Support in materials creation for routine connects with the retailer partners and KHC eCom teams
Skills
- Passion for high performance and digital success
- Ownership mentality, especially around performance, data, customer partnership, and planning
- Strong CPG experience in Sales, Category Leadership, Insights, or eCommerce
- Strong financial competence, inclusive of experience owning P&L and understanding of profit and revenue drivers
- Experience within sales or center of excellence role owning complete category or customer over multiple annual cycles
- Strong project management skills and organization
- Clear examples of being a trusted, simplistic storyteller who can engage effectively at an executive level
- Experience presenting & representing a broader team in milestone moments with leaders
- Experience building presentations with storytelling framework
- Strong analytical thinking skills and/or experience in performance reporting/analytics
- Motivated self-starter who can work under pressure and manage multiple priorities
- Strategic thinking and the ability to connect consumer insights to business goals
Benefits
- Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future
- Plans tailored to meet you and your family’s needs
- Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
- Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
- Financial – 401k, Life, Accidental Death & Dismemberment, Disability
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