Note: The job is a remote job and is open to candidates in USA. WEX is an innovative payments and technology company focused on simplifying the business of running a business through modern digital experiences. The Sr. Manager, Digital Product Portfolio will lead and scale the UX design organization for the Corporate Payments vertical, overseeing the end-to-end design lifecycle and integrating generative AI into design operations. The role partners with Product, Engineering, and Research teams to deliver seamless, scalable, and accessible experiences.
Responsibilities
- Lead, Mentor, and Scale the UX Team: Provide direct people management for a team of UX designers. Deliver regular craft guidance, career development paths, and performance feedback, fostering a culture of experimentation and continuous improvement
- Establish Design Operations & AI-Assisted Workflows: Define and optimize enterprise UX best practices, standards, and workflows. Drive team adoption of modern, AI-assisted design and prototyping tools to accelerate discovery, improve clarity, and streamline delivery
- Ensure Experience Quality: Oversee end-to-end UX research and testing programs. Ensure the team successfully synthesizes research data into actionable strategies while maintaining high standards for usability, responsive design, and accessibility across all applications
- Drive Cross-Functional Alignment & Capability: Partner with senior leaders across Product and Engineering to align on technical feasibility, design system evolution, and scalable UI patterns. Beyond design execution, you will scale collective expertise by equipping Product partners with the tools and knowledge to actively leverage and apply these frameworks. Oversee collaborative handoff processes to ensure high-fidelity intent transitions smoothly into production environments
- Evolve Multi-Platform Frameworks: Collaborate with Product and UX leadership to iteratively translate complex concepts into intuitive user flows, visualizations, and prototypes. Emphasize continuous device-agnostic design optimization across both desktop and mobile form factors
- Influence Product Direction: Make strategic design and user-experience recommendations for both core capabilities and net-new features. Proactively identify workflow bottlenecks and map elegant, scalable experience solutions
Skills
- 8+ years of experience as a UX Designer, Product Designer, or UX Engineer handling complex digital workflows within the fintech or corporate payments sector, with a distinct focus on integrating generative AI tools and methodologies to accelerate the design lifecycle (ideation, wireframing, and high-fidelity execution)
- 5+ years of direct people management experience leading and scaling high-performing UX teams. Must include documented experience guiding a team through technical workflow transformations, specifically operationalizing AI-assisted design and prototyping practices
- Hands-on experience and strategic mastery of AI-assisted prototyping, generation, and coding tools (e.g., Cursor, Figma AI/Make, Bolt.new, v0) to bridge the gap between high-fidelity intent and frontend framework implementation
- Proven track record of establishing or evolving DesignOps and component-based design systems by leveraging AI workflows to automate repetitive documentation, accelerate asset generation, and streamline engineering handoffs
- Bachelor's degree with studies relevant to digital experience creation, human-computer interaction (HCI), or design
- Experience overseeing modern user research and usability platforms (e.g., UserTesting.com, OptimalWorkshop, Qualtrics), with an understanding of how to use AI to efficiently synthesize user data into actionable product strategies
- Experience directing design within corporate brand guidelines, including experience with multilingual platforms (English, Spanish, French) and global localization frameworks
- Advanced proficiency with Figma (including Figma Make) alongside deep operational experience using AI-native development and prototyping tools like Cursor and Bolt
- Exceptional communication, storytelling, and presentation skills tailored for executive and leadership audiences
- Ability to advocate for AI innovation, navigate ambiguity, and foster an experimental, collaborative team environment
- Familiarity with component architecture, frontend frameworks, or legacy design systems (e.g., Sketch, InVision, Adobe Creative Cloud)
- Deep understanding of mobile-first design approaches and experience-driven design based on persona validation
- A graduate degree is a plus
Benefits
- Quarterly or annual bonus for non-sales roles, based on the role and applicable plan
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
Company Overview