Note: The job is a remote job and is open to candidates in USA. sa.global is a global Microsoft partner that delivers AI-powered, cloud-based solutions for service-centric organizations. The Associate Consultant will support HomebuilderONE customer implementations by following structured processes and assisting with configuration, training, testing, deployment, troubleshooting, documentation, and post-implementation support while developing expertise in the platform.
Responsibilities
- Participate in and successfully pass a structured training program to gain in-depth knowledge of HomebuilderONE
- Follow structured plans to support HomebuilderONE implementations
- Conduct system testing and troubleshooting to identify potential issues
- Support system rollout and post-implementation support following company guidelines
- Attend all client meetings to observe and learn the implementation process
- Provide high levels of customer service by following established communication protocols
- Document and track project progress using designated tools such as Azure DevOps and Microsoft Teams
- Continuously develop knowledge of HomebuilderONE, staying updated on product enhancements
Skills
- Experience in software implementation
- Background in the homebuilding or construction industry is preferred but not required
- Strong organizational skills and attention to detail
- Ability to follow structured processes and adapt in fast-paced environments
Benefits
- Remote position
- Structured training program
- Comprehensive training
- Long-term career growth
- Endless opportunities
Company Overview
Company H1B Sponsorship