Note: The job is a remote job and is open to candidates in USA. Apellis Pharmaceuticals, Inc. is hiring a Sr. Manager, Commercial Learning & Development – Operations to lead the operational infrastructure, processes, and governance for its Commercial Learning & Development function. The role manages learning systems, training schedules, reporting, onboarding, and cross-functional coordination to support consistent, compliant, and scalable training delivery.
Responsibilities
- Own the operations and governance model for Commercial Learning & Development, establishing standards, processes, and documentation that drive consistency and accountability
- Create, optimize, and maintain standard training class schedules, including Integrity Selling class schedules, coordinating facilitators, participants, and logistics across therapeutic areas
- Support the structure and stand-up of the new learning management system (LMS), and manage and continuously improve systems and tools (e.g., LMS, Veeva, certification tracking) to ensure compliance, efficiency, and accuracy
- Standardize training surveys and lead reporting and analytics (survey aggregation, metrics, dashboards) to monitor performance and inform business decisions
- Develop and oversee the Commercial Learning & Development calendars, scheduling, and project trackers, ensuring alignment and transparency across stakeholders and cross-functional partners
- Support Training Managers with scheduling, calendar invitations, and territory and field organization activities to enable efficient, well-coordinated training delivery
- Provide hands-on support for training initiatives as needed, stepping in on delivery and execution to maintain continuity and quality
- Serve as the liaison between administrative support and cross-functional teams, ensuring clear communication, timely handoffs, and coordinated execution
- Standardize communications and templates to improve stakeholder engagement and efficiency
- Provide operational leadership for onboarding, vendor management, and meeting coordination, ensuring a professional and seamless learner experience
- Partner with cross-functional stakeholders to implement future-forward solutions (intranet, governance policies, advanced analytics) that enable scalability as the organization grows
- Serve as a strategic thought partner to the Director, Global Commercial Learning & Development, on process improvement and infrastructure, ensuring operational discipline and freeing leadership capacity for strategic initiatives
Skills
- Bachelor's degree required
- 7+ years of experience in project management, training operations, or commercial excellence within Life Sciences
- Demonstrated experience implementing and governing learning systems, tools, and processes in a commercial organization
- Proven success establishing infrastructure and standards that scale within a growing biotech or specialty pharma company
- Strong project management expertise with ability to design, implement, and sustain operational frameworks
- Deep knowledge of learning management systems (LMS) and related digital platforms
- Highly organized with strong attention to detail and ability to manage multiple priorities simultaneously
- Exceptional collaboration and communication skills; able to partner across Sales, Market Access, HR, and other stakeholders
- Strategic problem-solver with a continuous improvement mindset
- Comfortable navigating ambiguity and building new processes in a fast-paced, evolving environment
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Teams) and experience with project management tools (e.g., Smartsheet, Asana, Monday.com, or equivalent)
- Ability to quickly learn and adapt to new systems and technologies that enable operational efficiency
- Advanced degree in business or related discipline preferred
Benefits
- Health insurance with premium coverage
- 401K with company match
- Paid time off (PTO)
- Long-term disability insurance
- Life insurance
- Inclusive family building benefits
- Flexible time off
- Summer and winter shutdowns
- Paid family leave
- Hybrid work arrangement with regular in-office engagement
Company Overview
Company H1B Sponsorship