Note: The job is a remote job and is open to candidates in USA. TE Connectivity creates safer, sustainable, and more connected solutions for people across diverse industries. The Senior Manager, Business Transformation & Operations leads business transformation, operational excellence, organizational readiness, portfolio management, performance measurement, and governance across the Digital Center of Excellence while managing the Business Operations and Data Governance teams.
Responsibilities
- Partner with the Director of Digital Operations & Governance to execute strategic operational priorities and continuously improve the Digital COE operating model
- Lead business transformation initiatives that improve organizational effectiveness, operational maturity, and adoption of new digital capabilities
- Partner with Product Management, UX, Technology, Marketing, Commercial, and Business stakeholders to improve and standardize business processes supporting Blueprint and other strategic initiatives
- Lead the Blueprint Process Workstream: business readiness, organizational change, process harmonization, and adoption across enterprise transformation initiatives
- Develop and execute change management strategies that accelerate adoption of future-state operating models and digital capabilities
- Own strategic oversight of COE intake and portfolio management processes; manage and coach the Business Operations Manager, who leads day-to-day execution of intake, governance, and reporting
- Partner with the Data Governance Manager and Operations Director to evolve the enterprise data governance vision, operating model, and continuous improvement roadmap
- Support continuous improvement of enterprise customer experience measurement through operational insights, reporting, and stakeholder engagement
- Build executive dashboards and operational insights that give leadership visibility into portfolio health, Blueprint readiness, and Digital COE performance
- Lead, coach, and develop the Business Operations Manager and Data Governance Manager, fostering accountability and continuous improvement
- Support annual planning, budget tracking, forecasting, and operational performance reporting in partnership with Finance and Digital leadership
Skills
- Bachelor's degree required (Business, Marketing, Information Systems, Engineering, Organizational Leadership, or related)
- MBA preferred
- 10+ years in digital operations, business transformation, program management, operational excellence, or consulting
- Proven success leading large-scale transformation and building operating models, governance frameworks, and cross-functional ways of working
- Demonstrated success leading cross-functional initiatives in complex, highly matrixed organizations without direct authority
- Experience managing operational planning, executive reporting, portfolio management, and performance measurement
- Experience leading and developing high-performing teams
- Strong executive communication, presentation, and stakeholder management skills
- Financial acumen supporting budgeting and forecasting
- Background in digital marketing, marketing technology, or enterprise digital platforms
- Agile product delivery experience
- Familiarity with Jira, Clarity, SharePoint, Qualtrics, Power BI, or Tableau
Benefits
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
Company Overview
Company H1B Sponsorship