Note: The job is a remote job and is open to candidates in USA. TriWest Healthcare Alliance is a healthcare company focused on connecting America's heroes with community healthcare. The Senior IT Business Systems Analyst translates functional business requirements into automated applications and tools, facilitates requirements and design sessions, and recommends technical solutions. The role also supports process improvement, stakeholder collaboration, project leadership, and IT solution delivery.
Responsibilities
- Develops, delivers, and maintains quality IT solutions to support business processes, in line with IT guidelines and architectures
- Balances clients' business requirements and preferred technical architecture. Recommends creative and innovative solutions to business or technical problems. Provides client support for operation systems consistent with service level agreements (SLA's). Ensures work is technically sound and in compliance with established quality and timeliness standards
- May lead project team assignments of moderate scope requiring expert technical skills in process flows, data mapping and systems design
- Ability to facilitate requirements analysis and design sessions. Works with cross functional teams to prioritize development priorities. Coaches, mentors, and trains team members
- Key member of IT requiring expert technical skills and good understanding of business functions. Documents process flows, data mapping, and IT designs; works collaboratively with team members
- Familiar with minimal viable product Agile concepts
- Takes active steps to increase understanding of client's business environment, priorities and processes, and emerging technology issues
- Interfaces with customer and other departments to ensure project objectives are achieved. Interacts with vendors on routine testing matters
- Analyzes and identifies core business processes for application design
- Communicates issues openly, honestly, and timely with peers, management and customers
- Supports preparation and presentations of new initiatives to senior leadership to help obtain buy-in and support
- May work with vendors to clarify and resolve tool/software functionality issues
- Participates in the definition, implementation, and execution of best-practices
- Regular and reliable attendance is required
Skills
- • Bachelor's degree or any other relevant degree or equivalent experience
- • 3 - 5 years' experience in an IT Business Systems Analyst role
- • Increasing involvement in moderate to complex projects
- • Experience with process flow mapping, documentation and design
- • Ability to facilitate and negotiate solutions across enterprise applications
- • Demonstrated ability to lead and influence stakeholders
- Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position
- Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate
- Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications
- Knowledge of tools used to develop and validate formal models of a business, such as diagraming tools, modeling tools, and requirement management tools
- Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required
- Brings the group to consensus and obtains approval for the defined requirements
- Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources
- Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions
- Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment
- Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues
- Understanding of system/process engineering concepts; ability to fully understand business functions and needs, priorities, processes, and emerging technology issues
- Works in a standard office environment, with minimal travel
- Works non-regular hours as required
- • 2 - 5 years' experience in a healthcare environment
- • Experience performing data analysis and documenting data requirements
- • 1 or more years' experience in an Agile environment using Jira toolset
- • Experience writing technical stories and tasks to guide development
Benefits
- Remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).
- Frequent pay raises
- Overtime opportunities to earn even more
- Recognition and reward programs
- Medical, Dental and Vision Coverage
- Paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
Company Overview