Note: The job is a remote job and is open to candidates in USA. Lovesac is hiring a Senior Engineer to manage the day-to-day delivery, quality, and performance of its eCommerce platform. The role oversees releases, vendor-delivered work, platform integrations, site quality, and technical standards across its commerce platform and storefront.
Responsibilities
- Serve as the day-to-day technical point of contact for Lovesac's eCommerce system integrator and development partners
- Own the monthly release cycle end to end: coordinate scope, review code and configuration, validate in staging, and provide technical sign-off before production deployment
- Perform hands-on code and architecture reviews of vendor-delivered work on Adobe Commerce (Magento) or Salesforce Commerce Cloud and the storefront experience layer, holding delivery to Lovesac's quality and security standards
- Triage and resolve production issues, coordinate root-cause analysis with partners, and verify fixes and hot-patches
- Maintain technical documentation, runbooks, and release records so platform knowledge stays in-house
- Monitor and help improve site performance, uptime, page speed, and Core Web Vitals across the storefront
- Own the health of commerce-side integrations (orders, inventory, catalog, PIM, POS, payments, tax, and fraud), troubleshooting data and contract issues with the integration team
- Validate test coverage and drive growth of automated regression testing (WebdriverIO, BrowserStack) as part of every release
- Ensure proper tagging, tracking, and analytics implementation, and partner on technical SEO health (structured data, crawlability, indexation)
- Support Architecture Review and Security Review gates, ensuring delivered work meets security, data privacy, and accessibility requirements
- Hold the system integrator accountable to SLAs, velocity commitments, and the agreed scope, escalating gaps early
- Review vendor estimates and solution designs, providing an independent technical check on effort, risk, and dependencies
- Validate that AI-augmented delivery produces quality output, with defect rate and rework tracked, not just speed
- Help evaluate and onboard delivery partners and tooling as the eCommerce program evolves
- Maintain strong, current technical capability on our commerce platform (Adobe Commerce or Salesforce Commerce Cloud) and keep broad familiarity with the enterprise commerce landscape
- Provide technical input into platform and architecture evaluations, bringing an objective, evidence-based view of options, trade-offs, and effort
- Identify opportunities to internalize knowledge and reduce dependency on any single partner
- Perform any other reasonable duties for this role as requested by management
Skills
- Minium of 5-8 years of hands-on engineering experience on a modern enterprise eCommerce platform, such as Adobe Commerce (Magento) or Salesforce Commerce Cloud, is required
- Bachelor's degree (BS) in Computer Science, Software Engineering, Information Technology, or a related technical field required
- Strong working knowledge of a modern storefront architecture, such as AEM Edge Delivery Services or a headless/composable (SFCC) storefront
- Experience reviewing and governing work delivered by system integrators or offshore development teams
- Hands-on experience with commerce integrations (ERP, OMS, PIM, POS, payments) and API-based data flows (REST, GraphQL)
- Proficiency with release management, CI/CD, version control (Git/Bitbucket), and automated testing practices
- Working knowledge of site performance, Core Web Vitals, technical SEO, and web analytics (GA4, GTM)
- Familiarity with AI-augmented development tools and a practical view of where they add value
- Strong troubleshooting, documentation, and communication skills, comfortable being the technical voice in vendor and business conversations
- Immigration sponsorship is not available for this role
- Broad familiarity with more than one enterprise commerce platform, or a demonstrated ability to ramp quickly on a new platform, is a strong plus
Benefits
- Full-time benefit: Annual Bonus Program
- Full-time benefit: Inaugural Grant Equity Awards
- Full-time benefit: 401K Matching Contribution
- Full-time benefit: Financial Wellness Tools
- Full-time benefit: Medical, Dental, and Vision
- Full-time benefit: Health Savings and Flexible Spending Accounts
- Full-time benefit: Paid Parental Leave
- Full-time benefit: Life/AD&D
- Full-time benefit: Short Term and Long-Term Disability
- Full-time benefit: Critical Illness and Accident Insurance
- Full-time benefit: Employee Assistance Program
- Full-time benefit: Up to 160 hours of paid time off within the fiscal calendar year, prorated from date of hire
- Full-time benefit: 8 paid company recognized holidays
- Full-time benefit: Pet Insurance
- Full-time benefit: generous Associate Discounts
- This position is remote
Company Overview