Note: The job is a remote job and is open to candidates in USA. Inviso is a company with a long-standing relationship with Microsoft, seeking a Senior Program Manager to oversee readiness planning and content execution for a strategic client engagement. The role involves managing cross-functional coordination, stakeholder communications, and ensuring high-quality deliverables are met on time.
Responsibilities
- Serve as the primary program/project management lead, partnering directly with Microsoft client stakeholders and internal delivery teams to align priorities, scope, and expectations
- Build strong client relationships through proactive, direct communication and crisp status reporting across multiple workstreams; surface risks, blockers, and recommendations early and transparently
- Own readiness scheduling and detailed workbacks for content, reviews, and launch milestones; manage dependencies, track risks/mitigations, and drive issues to resolution with an ownership mindset
- Drive change management practices, leveraging Prosci-based approaches to support organizational readiness and successful implementation of change initiatives
- Drive cross-team collaboration and orchestration across stakeholders (client teams, internal teams, and partners), ensuring timely inputs and decisions
- Consolidate feedback, questions, and change requests; manage content intake and updates to keep materials current and aligned to stakeholder needs
- Create and/or coordinate production of program communications and content deliverables (written docs, FAQs, and slide decks) in partnership with subject matter experts
- Run planning and execution rhythms (standups/check-ins) and ensure readiness activities and launches are delivered on time and with high quality
- Maintain program documentation (plans, workbacks, decision logs) with high attention to detail; continuously improve processes to increase clarity, predictability, and speed while maintaining high quality standards
- Continuously look for, recommend, and adopt automation solutions for repetitive manual tasks and processes through Copilot and other Microsoft products
Skills
- Must have experience working for Microsoft as a Microsoft employee, vendor or Microsoft Partner
- Minimum of 5–7 years of project/program management experience, ideally supporting readiness, launches, or content-heavy initiatives
- Previous Microsoft experience is required (vendor preferred), with the ability to quickly navigate teams, tools, and operating rhythms
- Familiarity with foundational change management practices, leveraging Prosci-based approaches to support organizational readiness and successful implementation of change initiatives
- Exceptional communication skills (written and verbal); able to produce clear content such as docs, FAQs, and slide decks (native/advanced English required)
- Strong client-facing presence with senior polish; warm, professional relationship-builder who can earn trust quickly and operate effectively with senior stakeholders
- Demonstrated ability to lead cross-team collaboration, consolidate inputs, and drive decisions to closure
- Ownership mentality and initiative: naturally takes action, solves problems, and drives work forward rather than waiting for direction
- Highly organized and detail-oriented; able to manage multiple concurrent workstreams, timelines, and dependencies
- Collaborative, adaptable, and able to navigate changing priorities and stakeholder dynamics smoothly
- Quality-focused and detail-oriented: produces thoughtful, polished work products and maintains a high bar for accuracy and stakeholder readiness
- Comfortable with project management tools and structured planning (workbacks, milestone tracking, action/risk management); agile experience is a plus
- Ability to synthesize complex feedback and information into concise updates and actionable plans
- Ability to work US Pacific hours (Central/Eastern considered) and coordinate across time zones as needed
- Bachelor's degree in Business, Communications, Marketing, or a related field (or equivalent experience)
- Experience with Microsoft licensing and/or contracting topics (e.g., New Commerce) is highly desirable
- Foundational knowledge in Copilot, Cowork, Power Platform, and other Microsoft AI/automation products is highly desirable
- Strong writing capability is a plus (not a requirement)—someone who can draft, edit, and polish clear stakeholder-ready communications such as FAQs, announcements, and executive-friendly updates
Benefits
- Medical, dental, and vision insurance
- A 401(k) plan and company match
- Annual training reimbursement
- Paid time off
- Paid holidays
Company Overview