Note: The job is a remote job and is open to candidates in USA. Suvi is hiring a Senior Computer Systems Analyst to support a mission-critical program. The role manages and maintains Supported Product List content, optimizes Power Platform tools, tracks product lifecycles, processes ServiceNow requests, and recommends process improvements.
Responsibilities
- Oversee the overall management and maintenance of J-6 Supported Product List (SPL) content to ensure an authoritative and current list to support the ability to initiate advanced pro- active planning to identify obsolete, unverified, or non-compliant hardware/software for sunset or retirement
- Maintain, enhance, and optimize custom Power Apps applications, Power Automate flows, and interactive Power BI dashboards supporting Supported Product Management (SPM) operations; automate data capture, notification triggers, and ticket status reporting
- Apply in-depth technical understanding of various hardware and software product types, including end-user and network hardware, Government Off-the-Shelf (GOTS), Commercial Off-the-Shelf (COTS), Software-as-a-Service (SaaS), and Open-Source/freeware, to establish and implement best practices, evaluation standards, and proactive replacement or blacklisting workflows
- Actively track manufacturer End-of-Life (EOL) and End-of-Support (EOS) lifecycles, maintain authoritative product metadata including Part Numbers, COTS/GOTS/SaaS categorizations, and vendor caveats
- Monitor, process, and respond daily to the J-6 ServiceNow ticketing queues for received SPL administrative requests, taking required actions to track and resolve tickets in accordance with J-6 approval criteria, business rules, and formal Cyber/Government risk assessment outcomes
- Provide strategic recommendations and operational support for business process reengineering (BPR) and analysis, identifying digital transformation opportunities to streamline SPL operations
Skills
- Active DoD Secret security clearance
- CompTIA Security+ CE (or equivalent DoD 8140 / 8570 IAT Level II baseline certification)
- Minimum of 5 years of relevant experience are required in IT asset management, configuration management, and product lifecycle management
- Minimum of 3 years of hands-on experience with Power Platform (Power Automate, Power Apps, and Power BI)
- Experience with ITSM platforms (Remedy, ServiceNow)
- Strong documentation, analytical, and communication skills
- Solid grasp of IT lifecycle management principles, change management processes, and Software/Hardware Asset Management (SAM/HAM) spanning COTS, GOTS, SaaS, freeware/open-source software, and enterprise hardware
- Experience with SharePoint automation, Power Platform, or custom workflow development
- Working familiarity with DoW / DoD IT policies, procedures, and architectural governance
- Practical understanding of IT cybersecurity principles, vulnerability management, and risk assessment workflows
- ITIL 4 Foundation certification
Benefits
- Medical, dental, vision, and life insurance
- 401(k)
- A range of other voluntary benefits
- Paid Time Off (PTO) for regular full-time and part-time employees
- Remote position; occasional in-person customer meetings in Arlington, VA
- Growth opportunities
- Excellent retirement options
Company Overview