Note: The job is a remote job and is open to candidates in USA. University Health KC is a healthcare organization seeking a Senior Clinical Systems Analyst - FirstNet. In this role, you will connect clinical operations with technology solutions to improve patient care and enhance provider workflows by collaborating with clinicians, operational leaders, and IT teams.
Responsibilities
- Partner with clinical and operational leaders to evaluate workflows, identify opportunities for improvement, and recommend technology solutions
- Configure, maintain, and optimize clinical applications, including Oracle EHR and other clinical information systems
- Gather, analyze, and document business and clinical requirements, translating them into effective technical solutions
- Support system implementations, upgrades, enhancements, integrations, testing, training, and go-live activities
- Develop and maintain system documentation, workflow diagrams, build specifications, and standard operating procedures
- Troubleshoot application issues, perform root cause analysis, and collaborate with IT teams to resolve complex problems
- Support data integrity, reporting, and analytics that drive clinical excellence and operational performance
- Ensure clinical applications support regulatory, privacy, and security requirements, including HIPAA compliance
- Serve as a trusted resource for end users by providing education, troubleshooting, and ongoing application support
- Participate in change management, incident management, and downtime planning to ensure system reliability
- Communicate application updates, enhancements, and best practices to clinical and operational stakeholders
- Champion continuous improvement, patient safety, quality initiatives, and a culture of collaboration and innovation
Skills
- Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or a related field, or an equivalent combination of education and experience
- Three (3) or more years of experience supporting and optimizing clinical information systems in a healthcare environment
- Experience supporting an enterprise Oracle Electronic Health Record (EHR) platform
- Demonstrated experience contributing to complex projects and initiatives with minimal supervision
- Strong analytical, problem-solving, documentation, and facilitation skills
- Excellent written and verbal communication skills with both technical and non-technical stakeholders
- Experience with project management and IT service management methodologies such as ITIL or PMP
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