Note: The job is a remote job and is open to candidates in USA. Jackson James is hiring an experienced Senior Dynamics 365 Business Central Functional Consultant for a Microsoft Partner’s expanding consulting team. The role focuses on leading manufacturing and supply chain ERP implementations, from discovery and solution design through configuration, testing, training, go-live, and ongoing optimization, while working directly with clients.
Responsibilities
- Work closely with clients to understand, document, and improve their manufacturing and operational processes
- Lead and support Dynamics 365 Business Central manufacturing implementations, upgrades, enhancements, and post-go-live optimisation
- Analyse manufacturing requirements across production planning, production orders, bills of materials, routings, capacity, demand planning, material requirements planning (MRP), and shop-floor operations
- Facilitate discovery and requirements workshops, translating business processes and challenges into practical, scalable Business Central solutions
- Configure and optimise Business Central across Manufacturing, Inventory, Warehouse Management, Purchasing, Supply Chain, and Sales/Order Management
- Advise clients on Business Central best practice and how manufacturing functionality can be aligned with their wider operational processes
- Work alongside developers and technical consultants to ensure functional requirements are accurately translated into high-quality solutions
- Investigate and resolve complex functional issues, providing clear recommendations and guidance to clients
- Support data migration, master data preparation, system configuration, data validation, testing, and user acceptance testing
- Develop functional specifications, process maps, SOPs, user documentation, training materials, and other project deliverables
- Deliver engaging end-user training across manufacturing and related Business Central functionality
- Support solution design, test planning, go-live preparation, deployment, and post-implementation support
- Identify opportunities for process improvement and help clients maximise the value they gain from Business Central
- Collaborate closely with project managers, developers, solution architects, and other functional consultants to ensure projects are delivered successfully
- Travel to client sites, typically up to 25%, for workshops, training, testing, and go-live activities
Skills
- Strong commercial experience implementing, configuring, or supporting Microsoft Dynamics 365 Business Central and/or Dynamics NAV
- Strong understanding of how manufacturing processes integrate with inventory, warehousing, procurement, sales, and supply chain operations
- Experience analysing and improving end-to-end manufacturing and operational workflows
- Proven ability to gather requirements, challenge existing processes, and translate business needs into effective ERP solutions
- Strong knowledge of ERP data structures, master data, and the dependencies between functional areas
- Experience with data migration, system testing, UAT, training, and user adoption
- Strong analytical and problem-solving capabilities, with the ability to diagnose complex functional issues
- Excellent communication and stakeholder management skills, with confidence working directly with customers from operational users through to senior management
- Strong documentation and presentation skills
- Advanced Excel capability and confidence working with business and ERP data
- A practical, customer-focused approach with the ability to manage multiple projects and priorities effectively
- Travel to client sites, typically up to 25%, for workshops, training, testing, and go-live activities
- Demonstrable functional expertise in Business Central Manufacturing is highly desirable, ideally including:
- Production Bills of Materials
- Routings and Work Centres
- Production Orders
- Production Planning
- MRP / Planning Worksheets
- Capacity Planning
- Demand Forecasting
- Material Requirements Planning
- Manufacturing Costing
- Subcontracting and/or shop-floor processes
- Experience working for a Microsoft Partner, ERP consultancy, systems integrator, or professional services organisation would be advantageous
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