Note: The job is a remote job and is open to candidates in USA. KeyData Cyber is an identity and access management professional services firm focused on securing digital identity and access. The Okta Technical Consultant will deliver hands-on Okta Workforce Identity implementations, design scalable identity solutions, and support successful customer adoption. The role also involves customer consulting, troubleshooting, mentorship, project management, and collaboration with internal teams to drive successful deployments.
Responsibilities
- Lead hands-on technical design, configuration, implementation, and troubleshooting of Okta solutions for enterprise customers
- Gather, analyze, and document post-sales customer requirements to design secure and scalable identity solutions
- Design and implement identity federation and access management solutions using SAML 2.0, OAuth, OpenID Connect (OIDC), and WS-Federation
- Configure and integrate Okta with SaaS, cloud, and on-premises enterprise applications
- Apply expertise in identity lifecycle management processes, access controls, and enterprise security standards
- Manage multiple concurrent customer deployment projects while ensuring timely, high-quality delivery and customer satisfaction
- Provide technical mentorship and training to customers to drive adoption and self-sufficiency
- Maintain project documentation, track project status, manage scope, and enforce quality and change management processes
- Collaborate with Engineering and Support teams to troubleshoot and resolve escalated technical issues
- Act as a liaison between customers and Product Management, providing feedback to influence future product enhancements
- Partner with Customer Success and Sales teams to identify expansion, upsell, and cross-sell opportunities
- Contribute to continuous improvement of delivery methodologies, best practices, and deployment knowledge repositories
Skills
- 3–5+ years of experience as a Technical Consultant delivering complex solutions for external customers
- Hands-on experience implementing and deploying Okta solutions in enterprise environments
- Strong expertise in identity federation and access management protocols including SAML 2.0, OAuth, OpenID Connect (OIDC), and WS-Federation
- Experience designing and implementing security and identity management solutions for critical enterprise systems
- Strong understanding of enterprise identity lifecycle management processes and industry best practices
- Experience working with cloud architectures as well as complex on-premises IT environments
- Knowledge of REST/JSON APIs and integration technologies
- Ability to manage multiple customer engagements while balancing competing priorities
- Excellent communication, consulting, and stakeholder management skills
- Valid Okta Consultant Certification is required
- US-based resources may be required to travel up to 50% to customer sites
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred
- Okta Developer Certification and Workflows Specialty Certification
- Hands-on experience with Okta Workflows and workflow automation
- Knowledge of Okta Identity Governance (OIG), Okta Access Gateway (OAG), and Okta Privileged Access (OPA) / Advanced Server Access (ASA)
- Experience with development languages such as Java, .NET, or PHP
- Strong JavaScript experience and familiarity with modern frameworks such as React, Angular, or Ember
- Experience with Node.js and/or mobile application development (iOS/Android)
- Familiarity with AI tools such as ChatGPT, Gemini, Claude, or similar technologies
- CISSP certification is a plus
- Strong presentation, customer relationship management, and problem-solving skills
- Ability to translate complex technical concepts into business-friendly recommendations
- Experience working in customer-facing consulting and professional services environments is highly valued
Benefits
- Extensive opportunities to advance your career through leading digital identity projects across North America.
- Work-life balance.
- Respect, inclusion, and equal opportunity for everyone.
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