Note: The job is a remote job and is open to candidates in USA. eHealth guides consumers through health insurance and related options through transparent, trustworthy experiences. The Sr. Analytics & Insights Analyst will lead strategic analytical initiatives, develop advanced models and KPI reporting, translate complex data into actionable business insights, and mentor junior analysts while supporting Sales, Marketing, and Operations.
Responsibilities
- Lead analytical initiatives that support enterprise-level strategic priorities, including sales performance optimization, customer acquisition and retention strategy, and channel attribution modeling
- Partner closely with business stakeholders to define analytical goals and requirements, and translate ambiguous business questions into structured, data driven analysis
- Design and develop advanced analytical models using statistical and predictive techniques (e.g., regression, clustering, classification, time series forecasting) to evaluate performance and inform business strategies
- Create and manage KPI dashboards and reporting tools that provide real-time visibility into the performance of marketing campaigns, sales channels, and customer cohorts
- Mentor junior analysts, reviewing their work for analytical rigor, clarity, and business relevance
- Transform large, complex datasets into actionable insights, clearly communicating findings through storytelling and visualizations using BI tools (e.g., Tableau, Excel)
- Collaborate with data engineering teams to define data architecture and pipelines that align with analytical and reporting needs
- Conduct deep-dive analyses on customer behaviors, product performance, and retention activity effectiveness to uncover trends and provide recommendations
Skills
- Bachelor's degree in a quantitative or technical field (e.g., Mathematics, Economics, Statistics, Computer Science, Data Science)
- 5+ years of experience in a business analytics role, ideally within a direct-to consumer environment
- Advanced proficiency in SQL, with demonstrated ability to manipulate large datasets, build automated workflows, and conduct statistical analyses
- Strong understanding of statistical methods, experimental design (e.g., A/B testing), and modeling techniques, and ability to apply them to business problems
- Proven experience with BI and data visualization tools such as Tableau and Excel to communicate insights clearly and impactfully
- Master's degree
- Prior experience in the Medicare, ACA Health, or broader health insurance industry
- Experience with customer retention modeling, lead funnel analysis
- Excellent verbal and written communication skills, with a demonstrated ability to explain technical findings to non-technical audiences
- A proactive mindset for mentorship, cross-functional collaboration, and continuous improvement of business outcomes through data
Benefits
- Medical, dental and vision beginning on your first day of employment
- 401K with matching
- Tuition reimbursement
- Employee stock purchase program
- 12 company paid holidays
- Flexible time off (PTO for non-exempt)
- Annual performance bonus
Company Overview
Company H1B Sponsorship