Note: The job is a remote job and is open to candidates in USA. Kforce is hiring a Senior Administrative Specialist to support field sales and delivery operations. The role provides operational, client, and consultant care support, including maintaining job and candidate records, coordinating onboarding, and assisting with team and client activities.
Responsibilities
- Provides various reports for sales and delivery teams as well as to senior leaders
- Enter and update job order information in appropriate job order tracking systems
- Enter candidate information into appropriate tracking systems for submittal to open position(s)
- Access Vendor Management Systems (VMS) for job orders opportunities and candidate submittals, as well as monitor and communicate alerts
- Review candidate submittals from delivery team for accuracy and completeness
- Assist with onboarding new consultants and setting up new client as needed
- Facilitate consultant end date confirmations and extensions with client managers
- Assist in managing the virtual bench of assigned skill sets to include availability date updates and generation of opportunity leads
- Assist with coordination of events for the team, client, and consultants
- Screen incoming issues and assist with prioritization
- Assist with ad-hoc requests and assigned projects as needed
Skills
- Exhibit professional presentation, verbal and written communication skills
- Maintain a strong customer care and client service mentality
- Demonstrate ability to self-motivate, set goals, and meet deadlines
- Detail-oriented and demonstrate strong organizational and flexible time management skills
- Ability to prioritize and to maintain professionalism in a fast paced, changing environment
- Demonstrate strong analytical, critical thinking and problem-solving skills
- Demonstrate ability to communicate with all levels of employees and customers
- Builds and sustains collaborative relationships at multiple levels in the organization
- Ability to maintain professionalism during stressful situations
- Ability to handle confidential information with discretion
- Proficient personal computer skills with MS Office (Word, Excel, Power Point, Outlook)
- Commitment and adherence to Firm's Core Values
- High school diploma or general education degree (GED) and 5+ years of relevant experience or the equivalent combination of education and experience required
- Experience in a customer service and/or staffing environment preferred
Benefits
- Expert training
- Innovative tools
- An amazing culture
- A team of great people who will cheer you on your road to success
- Work from home
Company Overview