Contract Implementation Specialist I (Remote)
As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.
Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
Job Summary
Our Contract Implementation staff is comprised of friendly, courteous professionals who perform many functions, including—but not limited to—contract review, account maintenance, product functionality, and quality assurance. They have a thorough knowledge of state and business rules and regulations.
Key Responsibilities
Develops, maintains, and updates records within multiple database systems.
Monitors emails and in-house communication channels to address a range of requests and requirements from both internal and external sources.
Provide support to fellow Specialists to guarantee that our clients’ accounts remain valid and up to date.
Assist with account maintenance and other special projects, as assigned.
Provide support in managing client accounts.
Minimum Qualifications and Experience
0-2 years of Experience
High School Diploma or Equivalent
Experience in an administrative capacity
Demonstrated adeptness in acquiring and utilizing new software applications.
General planning, analytical, and problem-solving skills
Compensation
The hourly range for this position is: $18-$23
This role will be expected to work 9-5pm PST.
The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.
At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.
At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including
Healthcare Coverage for you and your family covering Medical, Dental & Vision
Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Generous PTO
Pet Insurance
Retirement Planning
ID Theft Insurance
Life and Disability Insurance
Commuter Benefits
Accident & Hospital, Critical Illness Insurance
Tuition Reimbursement
Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
0-2 years experience, high school diploma or equivalent, administrative experience, ability to learn new software, planning and problem-solving skills.
Key Responsibilities
- managing client accounts
- reviewing contracts
- monitoring communications
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 37,440 – 47,840 / year
- Languages: English
Benefits
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Vitu
A technology company providing innovative vehicle-to-government solutions for titling and registration transactions. — Industry: Information Technology