Note: The job is a remote job and is open to candidates in USA. IES Communications is seeking a Solutions Engineer to support security systems and low-voltage solution development. The role designs customer solutions, supports sales and pre-construction activities, prepares estimates and reports, and coordinates project turnover with sales, project management, and operations.
Responsibilities
- The Sales Engineer will work with the sales team to design low-voltage solutions for IES clients
- The Sales Engineer identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons able to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests
- The Sales Engineer determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services
- The Sales Engineer will act as liaison between and meet with sales, project management and operations when project is turned over for installation
- The Sales Engineer prepares reports by collecting, analyzing, and summarizing information from site visits/customer meetings to the pre-construction & sales team
- The Sales Engineer will attend training and review sessions on technical requirements per the Company’s training guidelines
- The Sales Engineer will attend and complete job turnover meetings as required to cover all details and expectations of project as they were designed
- The Sales Engineer will handle other responsibilities as assigned
Skills
- Must have a security systems background
- Must have Design Build experience 50 percent is ok. (Design a solution and turn it into an Estimate)
- Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s)
- Must have proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
- Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
- Must be able to travel within branch territory and/or regional territory as needed
- Must be able to learn Company and customer project management systems
- Must be able to manage multiple projects/estimates and present a high level of organization
- Must have at least a High School diploma or GED equivalency
- Must have experience in customer interface, such as liaison between the customer and the Company
- Must have a minimum of seven (5) years of experience in telecommunications or a related technical or construction field
- Must be proficient with Microsoft Office (Word, Excel and MS Project)
- Must meet Company minimum driving standards
- Must be able to manage multiple tasks/projects simultaneously
- Bachelor's Degree preferred
- RCDD certification preferred
- Structured cabling industry experience preferred
Benefits
- Training and review sessions on technical requirements per the Company’s training guidelines
- Reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990
- Remote work arrangement indicated by “#LI-Remote”
Company Overview