Note: The job is a remote job and is open to candidates in USA. Palo Alto Networks is a cybersecurity company focused on protecting customers’ digital way of life through innovative security technology. The Solutions Engineer will support Identity Security initiatives across the Central U.S., partnering with sales teams and customers to demonstrate solutions, conduct technical workshops and evaluations, troubleshoot integrations, and help design identity architectures involving IAM and IGA.
Responsibilities
- Partner with Account Executives and Sales Specialists to support customer engagements throughout the sales process
- Deliver product demonstrations and technical walkthroughs for prospective customers
- Assist in technical workshops, evaluations, and proof-of-concept engagements
- Help customers understand identity concepts such as authentication, access management, and identity governance
- Work with customers to explore integration options with directories, SaaS applications, and enterprise infrastructure
- Troubleshoot technical questions that arise during evaluations or demonstrations
- Communicate technical concepts clearly to both technical and business audiences
- Collaborate with teammates to share knowledge, improve demos, and strengthen the broader SE organization
Skills
- Bachelor's degree in Computer Science, MIS, CISSP or equivalent experience
- Ability to travel up to 30%
- Experience working with Identity & Access Management (IAM), Identity Governance (IGA), or related security technologies
- Familiarity with identity concepts such as SAML, OAuth, OIDC, MFA, federation, directory services, and identity lifecycle management
- Exposure to identity platforms such as CyberArk, SailPoint, Saviynt, Okta, Ping, or Microsoft Entra ID
- Understanding of enterprise environments that include directories, SaaS applications, and cloud infrastructure
- Ability to troubleshoot integrations involving APIs, authentication flows, or directory services
- Familiarity with REST APIs and tools such as Postman or similar
- Comfortable working with command-line tools and basic scripting when troubleshooting integrations or testing APIs
- Exposure to major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI)
- Ability to explain technical topics clearly to both technical and business audiences
- Comfortable presenting and leading discussions with engineers and IT stakeholders
- Able to connect technology capabilities to real customer challenges
- Collaborative mindset with a willingness to share knowledge and support teammates
Benefits
- This role is remote
- The offered compensation may also include restricted stock units and a bonus.
Company Overview