Note: The job is a remote job and is open to candidates in USA. Allstate is an insurance company that helps protect families and their belongings while developing innovative products and services. The Digital Product Manager will grow a marketplace platform for auto claims by defining product strategy, conducting customer discovery, partnering with engineering and business stakeholders, prioritizing investments, and measuring outcomes.
Responsibilities
- Define and evolve product vision, strategy, and roadmap
- Conduct customer discovery and validate assumptions through research, experimentation, and data
- Partner closely with engineering and business stakeholders to identify opportunities and deliver value
- Prioritize product investments based on customer needs, business impact, and technical considerations
- Define and measure product success through meaningful outcome-based metrics
- Balance the needs of insurance carrier customers, operational stakeholders, and independent adjusters using the platform
- Build strong relationships across business and technology teams and serve as a trusted voice for customers and the product
Skills
- Experience leading digital products through discovery, delivery, and continuous improvement
- Strong product mindset and customer-first approach
- Experience developing product strategy and managing priorities
- Strong analytical, communication, and stakeholder management skills
- Ability to partner effectively with technical teams and understand technical tradeoffs
- Experience conducting customer research, validating assumptions, and measuring outcomes
- Ability to navigate a large, matrixed organization while maintaining focus on customer and business value
- Comfort operating in a fast-moving environment where curiosity, initiative, and ownership are expected
- Experience with marketplace, platform, workflow, or operational products
- Experience supporting multiple user personas
- Familiarity with insurance, claims, estimating, workforce management, or gig-economy-style platforms
- Experience working in empowered product teams that emphasize customer discovery, experimentation, and iterative learning
Benefits
- Fully remote work
- Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
Company Overview