Note: The job is a remote job and is open to candidates in USA. Versaterm is a PE-backed SaaS company building an integrated platform for the public safety ecosystem, including dispatch, law enforcement, forensics, and courts. The Solutions Consultant supports pre-sales activities by translating customer requirements into enterprise SaaS solutions, preparing and delivering tailored demonstrations, contributing to deal qualification, and ensuring accurate transition of solution intent to post-sales delivery.
Responsibilities
- Support sales teams throughout the pre‑sales cycle by applying product expertise to customer discovery and solution development
- Translate customer operational requirements into solution narratives aligned to assigned product(s)
- Contribute to deal strategy discussions by identifying solution strengths, limitations, and configuration considerations
- Support qualification and opportunity progression in alignment with established sales methodologies
- Prepare, configure, and deliver high-impact product demonstrations for prospects, customers, and internal sales audiences
- Leverage AI tools and emerging technologies to enhance solution discovery, demo preparation, proposal development, and customer engagement
- Tailor demonstrations to customer use cases, workflows, and evaluation criteria
- Ensure demonstrations accurately reflect product functionality, roadmap commitments, and implementation expectations
- Maintain demo environments, data, and scripts for assigned product lines
- Maintain current, working knowledge of assigned enterprise SaaS products, including features, integrations, and deployment considerations
- Stay informed on product updates, enhancements, and positioning to ensure accurate customer representation
- Provide ongoing feedback to the product team on feature requests, workflow gaps, and user insights
- Support the development of technically accurate and compliant RFP/RFI responses
Skills
- Bachelor's degree in Communications, Computer Science, Public Administration, or a related field (or equivalent experience)
- 5-7+ years of experience in solutions consulting, pre‑sales, sales engineering, or a related customer‑facing role
- Experience supporting enterprise SaaS products, preferably in public safety, government, or other regulated environments
- Demonstrated ability to independently manage pre‑sales responsibilities for assigned products
- Strong presentation and facilitation skills for both technical and non‑technical audiences
- Strong AI literacy, including familiarity with generative AI, copilots, and AI-assisted workflows, with the ability to confidently demonstrate AI-enabled product capabilities and translate technical concepts into clear business outcomes
- Solid understanding of SaaS solution concepts, customer workflows, and implementation considerations
- Ability to work independently while collaborating effectively across functions
- Strong organizational skills with the ability to manage multiple opportunities concurrently
- Exceptional written and verbal communication skills
- Compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy
- Candidates must successfully pass a comprehensive, fingerprint-based background check
- Obtaining and maintaining all required security clearances is a condition of employment
Benefits
- Some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses
Company Overview