Note: The job is a remote job and is open to candidates in USA. FYUL powers on-demand commerce at global scale through technology, production, and e-commerce infrastructure. The Enterprise Solutions Architect/Sales Engineer partners with Sales to close technically complex deals, advises enterprise customers on API and e-commerce integrations, and leads demos, solution design, onboarding, troubleshooting, and cross-functional coordination.
Responsibilities
- Partner with the Sales team throughout the sales cycle, providing deep technical expertise on Printful and Printify APIs, advising customers on the best integration approaches to meet their business objectives
- Design scalable solutions that connect our APIs with customer platforms, ERPs, CRMs, and custom workflows
- Act as an e-commerce subject matter expert, helping customers understand how to architect enterprise-grade storefronts on Shopify and other platforms, and how to extend them with custom apps or app store integrations
- Build and deliver tailored demos, proof-of-concepts, and integration prototypes that showcase the power of our platform
- Lead onboarding projects for technically advanced customers, coordinating across customer IT/engineering teams and internal Product, Engineering, and Operations
- Troubleshoot integration challenges, ensuring smooth and reliable implementations while escalating complex issues to Engineering and Product as needed
- Document solution designs, integration playbooks, and storefront best practices to drive repeatable, scalable enterprise onboarding
- Serve as the bridge between Sales, Product, Engineering, and Customer Success, ensuring smooth handoffs and long-term customer satisfaction
- Quantify customer pain points and integration challenges to provide structured feedback that informs product and feature development decisions
Skills
- 3+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Implementation Consultant, or equivalent) within SaaS, e-commerce, or API-driven platforms
- Strong knowledge of APIs (REST, webhooks, authentication protocols like OAuth) and integration patterns
- Deep fluency in e-commerce technology ecosystems, especially Shopify (themes, checkout flows, custom apps, app marketplace)
- Proven ability to advise customers on storefront architecture, scaling strategies, and app integrations to achieve enterprise-grade performance
- Strong project management skills to oversee onboarding timelines, deliverables, and communication
- Excellent communication skills, with the ability to build trust and instill technical confidence in both technical and business stakeholders
Benefits
- 10% bonus based on company and individual performance.
- Fully Remote
Company Overview