Note: The job is a remote job and is open to candidates in USA. Katmai Government Services provides support services for the U.S. Census Bureau’s Decennial Budget Integration Tool. The SME - Cognos Administrator will administer and secure the IBM Cognos Analytics framework and supporting servers, configure Cognos metadata models and security, manage monitoring and incident response, and maintain SOPs and technical documentation. The role also supports CI/CD deployments, source control, ITSM processes, and Agile Scrum delivery.
Responsibilities
- Work in an Agile Scrum execution team to ensure all contract deliverables, program milestones, and reporting requirements are met in support of program objectives
- Administer the IBM Cognos Analytics framework and related servers for optimum performance, reliability, and security
- Manage application-server configuration such as IIS, COTS installation and patching, and Cognos COTS administration, building on the base operating-system services provided by CSVD
- Serve as the Cognos super user for the Cognos Framework Manager metadata model: connect data sources, define business logic through the graphical interface, create objects, and publish packages for reporting
- Administer Cognos security, user roles, and access in accordance with USCB policy
- Use enterprise monitoring tools to drive SLA reporting, capacity planning, and proactive and reactive incident response, tracking health and performance metrics such as up/down status, license thresholds, job monitoring, and account expirations
- Coordinate with CSVD on monitoring tooling such as SolarWinds, DataDog, Oracle Enterprise Manager, and CloudWatch, and with the Office of Information Security on vulnerability monitoring, patching, and continuous-monitoring artifacts aligned to current NIST standards
- Author and maintain Standard Operating Procedures (SOPs) for the Cognos servers, application, and framework
- Manage Cognos administration tasks through ITSM tickets and the Jira Kanban board
- Support the business-intelligence team in compiling and deploying Cognos packages and reports across environments through the CI/CD pipeline (Jenkins, GitHub Actions) and established release-management policies
- Maintain code, scripts, and configuration files in source control (GitHub Enterprise) per agency and industry standards, with traceability back to the originating Jira work item
- Document business requirements, processes, procedures, meeting notes, and newly discovered requirements in Confluence, keeping the team's knowledge repository current and preventing knowledge silos
- Participate in Agile Scrum activities, including daily standups, sprint planning, and retrospectives, translating priorities into committed, traceable work
- Maintain regular and punctual attendance
- Perform other duties as assigned
Skills
- Must be able to meet and maintain eligibility requirements for a Public Trust position in accordance with Department of Commerce and OPM requirements. U.S. work authorization is required
- Bachelor's degree in Information Systems, Computer Science, Data Analytics, Engineering, or a related field
- Additional experience may substitute for the degree
- Eight (8) or more years of business-intelligence platform experience, including senior-level, hands-on administration of IBM Cognos Analytics
- Demonstrated expertise with the IBM Cognos Framework Manager, including data-source connections, business-logic modeling, and package publishing
- Demonstrated experience administering Cognos on Windows and Linux servers, including installation, patching, security configuration, roles, and access
- Experience with enterprise monitoring and incident response in a federal or regulated environment aligned to NIST standards
- Demonstrated knowledge of Agile / Scrum practices in a Government CI/CD environment
- Experience producing SOPs and technical documentation
- Excellent written and verbal communication skills
- Must have or be able to attain a valid state driver's license and be insurable on the company's automobile insurance policy
- Position consists of sitting for long periods of time, bending, stooping, crouching, and lifting weights up to 20 pounds. Frequently uses hands/fingers for manipulation of keyboard and mouse
- Master's preferred
- IBM Cognos Analytics certification or equivalent vendor credential
- Experience with Oracle and/or PostgreSQL data sources and data-warehouse modeling
- Experience with monitoring tools such as SolarWinds, DataDog, Oracle Enterprise Manager, or AWS CloudWatch
- Familiarity with the Department of Commerce, U.S. Census Bureau, or comparable federal financial, budget, or statistical-agency systems
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life & AD&D Insurance
- Long-Term & Short-Term Disability Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Vacation & Paid Personal Time
- 11 Paid Federal Holidays
- Leave of Absence
- Remote work
Company Overview