Note: The job is a remote job and is open to candidates in USA. Microsoft is a technology company focused on empowering people and organizations to achieve more. The Skilling Strategy Manager will serve as a strategic account manager, translating business priorities into scalable sales-skilling strategies, managing stakeholder engagement and the Rhythm of Business, and aligning learning plans with organizational goals. The role also oversees learner targeting, reporting, change management, and data-informed improvements to skilling programs.
Responsibilities
- Drive accelerated business Outcomes - Translate business priorities into skilling programs that accelerate execution and drive measureable results
- Championing Scale - Design strategies that prioritize high-impact initiatives while achieving balance between scalability and the agility to adapt to evolving business needs
- Drive Impactful skilling strategies - Develop comprehensive skilling plans that align stakeholders, measure effectiveness, and adapt to meet organizational goals and evolving needs
- Serve as the primary account manager for core business stakeholders
- Align skilling strategy to business priorities with actionable plans
- Coordinate stakeholder communications across Sales Skilling to ensure clarity and eliminate redundancy
- Partner with core enablement teams, role owners, and Global Skilling content managers to develop skilling strategies for customer and partner-facing roles
- Deeply understand business needs, role functions, and skilling requirements
- Advise on how tenure, level, and capability influence individual skilling plans across career stages
- Act as a learner advocate, prioritizing time and focus on critical business and learner success areas
- Drive cross-functional engagement to align Global Skilling programs with skilling needs and identify gaps for improvement through Business Needs Analysis requests
- Contribute to program and content development as the voice of the business
- Develop and manage ROB to ensure timely creation and communication of skilling plans
- Manage skilling plan input and executive approval processes
- Lead change management for adjustments to approved plans
- Identify and evangelize process improvements for agility and efficiency
- Build trusted relationships with enablement leads, role owners, and key stakeholders
- Help stakeholders prioritize critical skilling needs and understand Global Skilling’s scope of support
- Provide thought leadership to articulate actionable learning outcomes
- Identify anchor and inherited roles based on business imperatives
- Ensure accurate entry of skilling plans into targeting tools and learner portals
- Manage updates and changes to targeting tools and portals
- Partner with Global Skilling Insights team to define success indicators and report on skilling impact
- Establish clear, measurable business outcomes for skilling plans
- Leverage data to gain insights and advocate for plan or content adjustments
- Embody our culture and values
Skills
- Bachelor's degree or equivalent AND 2+ years of experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management, corporate education, + OR Master's Degree or equivalent 1+ year(s) experience in learning and development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education + OR equivalent experience
- 3+ years of experience translating business priorities into scalable skilling strategies aligned to organizational goals and measurable outcomes
- 3+ years of experience in stakeholder management and executive influence skills, including experience partnering across sales, product, marketing, and enablement teams
- 4+ years of experience in learning strategy development, including needs analysis, role-based skilling, and capability gap identification
- Demonstrated ability to integrate emerging technologies such as AI into skilling strategies, driving AI fluency through scalable training programs and change management approaches that enable adoption and practical application
- 2+ years of change management strategies to drive the adoption of new skills, behaviors, processes, or tools
- Demonstrated ability to define success metrics and use data to measure impact, optimize programs, and inform strategic decisions
- Experience leading complex, cross-functional programs with strong project and program management discipline
- Effective communication and executive storytelling skills, with the ability to translate complex concepts into clear business narratives
- Working knowledge of sales enablement, go-to-market strategy, and customer-facing roles, including training, onboarding, and readiness programs
Benefits
- Certain roles may be eligible for benefits and other compensation.
Company Overview
Company H1B Sponsorship