Note: The job is a remote job and is open to candidates in USA. CAVU is a company striving to revolutionize airport travel, creating value for passengers and businesses. They are looking for a Customer Service Agent to be the dedicated point of contact for US markets, managing customer inquiries and ensuring high levels of service.
Responsibilities
- Provide excellent customer service via inbound and outbound telephone calls and email/
- Support customers with bookings, reservations, and product information
- Handle distribution channel enquiries professionally and efficiently
- Carry out ad hoc administrative tasks to support the wider team
- Collaborate with colleagues globally to ensure consistency and service excellence
Skills
- Previous experience in a call centre or customer service role
- Being computer literate
- Strong written communication skills with excellent spelling and grammar
- Confident handling both inbound and outbound calls
- A customer-first mindset and ability to work independently
- Looking for a long-term role with opportunities to grow and develop
Company Overview