Note: The job is a remote job and is open to candidates in USA. Microsoft is a technology company whose Substrate platform provides foundational cloud infrastructure for critical Microsoft services. The Site Reliability Engineer II will own reliability and operational outcomes for services in highly regulated environments, respond to production incidents, build automation, and improve availability, scalability, security, and efficiency.
Responsibilities
- Own reliability and operational health for one or more Substrate components or services in highly regulated environments
- Serve as an actively engaged on-call engineer (OCE), participating in an on-call rotation and independently responding to incidents for owned services
- Respond to, diagnose, and resolve production incidents with minimal supervision
- Design and implement automation to reduce operational toil and improve service stability
- Write and maintain production-quality code and automation that improves reliability, scalability, and operational efficiency
- Develop and maintain monitoring, alerting, and telemetry to support SLOs and operational metrics
- Lead post-incident reviews for owned incidents, focusing on root cause analysis and durable fixes
- Collaborate with software engineering teams to embed reliability and operability into service design
Skills
- Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration OR equivalent experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience
- Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
- The successful candidate must have an active U.S. Government Secret SecurityClearance
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
- This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
- 2+ years technical experience working with large-scale cloud or distributed systems
- Experience operating or supporting services in regulated, sovereign, or compliance-sensitive environments
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