Note: The job is a remote job and is open to candidates in USA. LCS is seeking a Site Reliability Engineer II to lead site reliability initiatives for critical applications and infrastructure. The role focuses on improving system reliability through automation, observability, infrastructure as code, cloud-native design, incident response, and collaboration with product and engineering teams.
Responsibilities
- Automation – Lead the SRE team’s goal of elimination of TOIL through automation of processes, creation of tools, etc
- Infrastructure as Code – Work cross collaboratively with Platform Engineering, Development, and Product teams to design, deploy, and maintain cloud native applications and infrastructure
- Observability – Actively monitoring KFC environments utilizing tools such as Data Dog, etc. to proactively identify issues within the KFC production environment. Rotational on-call system to support the infrastructure 24/7/365
- Complex Distributed System Troubleshooting – Provide SRE support to KFC platforms and stakeholders through investigation, analysis, leading technical resolution, and post-mortem actions. Deliver root cause analysis and corrective actions after critical incidents within the SLA listed
- Design - Collaborate with Product Owners to determine SLI/SLOs for projects within scope. Design and develop a dashboard to hold SLI/SLO standards
- Deploy - Configure monitoring and logging tools used for generating alerts about the health of our systems and applications
Skills
- 5+ or more years of IT experience
- 1+ years of experience with bash and/or Linux command-line utilities
- 1+ years of experience in Python, Go, REST APIs, GraphQL
- 2+ years experience with industry-standard observability tools such as DataDog, Elastic, Dynatrace, etc
- Expertise in CI/CD best practices and methodologies: GitLab
- Experience with DevOps based Infrastructure as Code toolkits such as Terraform, Ansible, etc
- Working experience with Incident and Problem tracking systems (i.e. ServiceNOW, Jira, etc. )
- Excellent collaboration skills with multiple engineering functions, business leaders, vendors, exhibiting excellent teamwork and strong verbal and written communication skills along with strong troubleshooting and analytical skills
- Understanding of current trends of large-scale infrastructure environments
- Proven ability to work autonomously focused on long-term results
- Education/Certifications – Bachelor's Degree preferred
- 1+ years in a professional technical role with multi-cloud experience preferred: Azure AWS, GCP
Benefits
- Hybrid workplace arrangement
- Employees (and their eligible family members) may enroll in medical insurance coverage
- Employees (and their eligible family members) may enroll in dental insurance coverage
- Employees (and their eligible family members) may enroll in vision insurance coverage
- Employees (and their eligible family members) may enroll in legal insurance coverage
- Employees (and their eligible family members) may enroll in accidental death and dismemberment insurance coverage
- Employees may enroll in FSA/HSA, depending on the enrolled medical plan
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- Employees may enroll in the 401(k) plan
- 4 weeks of vacation
- Paid sick leave
- 10 paid holidays
- A floating day off
- Half day Fridays year-round
- 2 paid days for volunteer time each calendar year
Company Overview
Company H1B Sponsorship