Note: The job is a remote job and is open to candidates in USA. NetSuite, a subsidiary of Oracle, is seeking a Site Reliability Engineer to address complex problems related to infrastructure cloud services while improving the availability and efficiency of Oracle products. The role involves designing and deploying software solutions, ensuring the reliability and performance of services, and collaborating with development teams to enhance service architecture.
Responsibilities
- Service Ownership –You will be part of the SRE team, whose mission is the shared full stack ownership of a collection of services and/or technology areas, with our Development partners
- Ownership Scope – As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Development partners, you will have the responsibility to ensure that services are designed and delivered to be critical with focus on security, resiliency, scale, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance and operability of the services they own
- Service Design – As the Oracle Cloud evolves; you will partner with development teams in defining and implementing improvements in service architecture, both current and future. As an SRE, you will be a guide at articulating technical characteristics of your services and the dependencies between services, and guide Development teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. As an SRE, you will support federal project submission process and security compliance for new platforms and system resources
- Operations Engineering – You will understand and be able to communicate the scale, capacity, security, performance attributes and requirements of the services you own. You are a domain guide, able to understand and communicate every characteristic of your service stack, such as: degradation and behavior under load of the services and their dependencies end-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate Instrumentation and metrics that clearly describe the service behaviors scaling requirements and patterns resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained Security operations and vulnerability remediation, verifying vulnerabilities are patched or remediated while conforming to corporate and federal security standards and processes
- Automation – You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA
- Prevention - Once you have authoritatively resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again
- Technical Experts - As service owner, you are the ultimate partner concern point for complex or critical issues that have not yet been documented as SOPs for Level1 staff. You will usually get called in during major incidents as an SME, when the source of a problem is unclear. You will have the deep understanding of service topology and their dependencies required to solve issues and define mitigations
- Broad Interests - SREs are a rare mix of sysadmins and development Engineers, and as such have the ability to understand and explain the affect of product architecture decisions on the ability to run as distributed systems. They are driven by professional curiosity and a desire to a develop deep understanding of the their services and the technologies they depend upon
- Represent SRE - Proactive, self-motivated, customer-focused, organized, and a good communicator. SRE can be expected to represent Cloud products and engineering in critical forums
Skills
- 3 to 5+ years of experience in a related field
- Ability to read, write, and speak English
- Experience in solving complex problems related to infrastructure cloud services
- Experience in building automation to prevent problem recurrence
- Experience in designing, writing, and deploying software to improve availability, scalability, and efficiency of products and services
- Experience in designing and developing architectures, standards, and methods for large-scale distributed systems
- Experience in service capacity planning and demand forecasting
- Experience in software performance analysis and system tuning
- Experience in service ownership and understanding end-to-end configuration and technical dependencies
- Experience in service design and implementing improvements in service architecture
- Experience in operations engineering and understanding scale, capacity, security, and performance attributes
- Experience in automation and orchestration principles
- Experience in preventing issues and resolving problems quickly
- Experience as a technical expert and handling complex or critical issues
- Ability to represent SRE and communicate effectively
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview