Note: The job is a remote job and is open to candidates in USA. productmojo is a Shopify Partner and web development agency serving clients across the Carolinas and nationwide. The Shopify Project Manager will coordinate day-to-day client delivery, manage projects and communication between clients and development teams, and support technical discovery for Shopify and e-commerce solutions.
Responsibilities
- Serving as a primary day-to-day client contact
- Running client meetings and communicating project status
- Gathering and clarifying requirements
- Translating client requests into clear development tasks
- Managing projects, priorities, deadlines, and dependencies
- Coordinating developers, designers, and other specialists
- Monitoring project and retainer hours
- Following up on approvals, client inputs, and anything needed to keep work moving
- Reviewing completed work against requirements and coordinating QA
- Helping prepare estimates and project scopes
- Keeping projects organized and moving smoothly from start to finish
- Asking thoughtful Shopify and technical discovery questions
- Understanding the prospect's current systems and workflows
- Helping determine whether a solution should use native Shopify functionality, an existing app, theme customization, custom development, or an integration
- Identifying important unknowns, dependencies, and technical considerations
- Helping turn discovery conversations into realistic scopes and estimates
- Explaining technical concepts and proposed approaches clearly to non-technical clients
Skills
- Remote | Daytime Eastern Time availability required
- You do not need to be a developer, but you should understand Shopify and web development well enough to confidently participate in technical conversations, answer many common client questions, and recognize when deeper developer input is needed
- • Shopify and Shopify Plus
- • Themes, Liquid, apps, and third-party apps
- • Metafields and metaobjects
- • Checkout and Shopify capabilities
- • Products, orders, customers, and inventory
- • APIs, webhooks, and integrations at a high level
- • Custom applications, databases, hosting, and deployments at a conceptual level
- • Highly organized and dependable
- • Comfortable taking ownership of projects
- • An excellent written and verbal communicator
- • Confident and personable in client meetings
- • Familiar with Shopify and the broader e-commerce ecosystem
- • Technically curious and eager to learn
- • Good at turning ambiguous requests into clear next steps
- • Comfortable collaborating directly with developers
- • Proactive about timelines, budgets, communication, and follow-up
- • Able to manage multiple clients and projects at once
- • Positive, professional, and easy to work with
- Regular daytime availability during Eastern Time business hours is important
- Previous experience with a Shopify, e-commerce, web development, or digital agency is strongly preferred
Benefits
- Remote
- Flexible schedule
- Long-term relationship opportunity
Company Overview