Note: The job is a remote job and is open to candidates in USA. InTouch Credit Union is a not-for-profit financial institution serving members across the United States and internationally. The SharePoint Administrator & IT Support Analyst will administer and improve the Microsoft SharePoint and Microsoft 365 collaboration environment while providing technical support to employees. The role also supports troubleshooting, access management, documentation, hardware and software administration, cybersecurity awareness, and other IT operations.
Responsibilities
- Responsible for administering, supporting, and continuously improving the Credit Union’s Microsoft SharePoint and Microsoft 365 collaboration environment while also providing technical support to Credit Union employees. This position serves as a primary resource for SharePoint sites, document libraries, permissions, content organization, governance support, user adoption, and related Microsoft 365 collaboration tools. The role supports business continuity by troubleshooting end-user issues, maintaining secure and reliable access to information, documenting procedures, and assisting with hardware, software, account administration, cybersecurity awareness, approved AI-enabled tools, and other IT operational needs across all branches and platforms
Skills
- Associate's degree in computer science, information technology, cybersecurity, relevant certification or equivalent commensurate experience
- A minimum two (2) + years of SharePoint, Microsoft 365, systems support or help desk support experience required
- Ability to administer SharePoint sites, document libraries, permissions, Microsoft 365 groups, and collaborate platforms
- Working knowledge of Microsoft SharePoint administration, including site structure, versioning, metadata, end-user support, and pages
- Required Availability: Monday–Friday, 8:00am–5:00pm. Rotating Saturdays
- Ability to work independently as well as on a team
- Ability to work in a fast-paced, production-oriented environment, credit union preferred
- Knowledge of Microsoft 365 services integrated with SharePoint, including Teams, OneDrive, Microsoft 365 Groups, Outlook, and the Microsoft 365 admin
- Knowledge of SharePoint governance, information architecture, site lifecycle management, content organization, permissions management, secure sharing, and Google Tag Manager
- Demonstrate excellent communication skills, both in-person and across digital platforms
- Demonstrative experience to meet and exceed goals
- Candidates must reside in the Las Vegas, Nevada metropolitan area to be considered for the position
Benefits
- Remote opportunity for candidates residing in the Las Vegas, Nevada metropolitan area
Company Overview