Note: The job is a remote job and is open to candidates in USA. Intellectt Inc is seeking a professional to support ServiceNow platform and legal/contract operations initiatives. The role focuses on solution architecture, technical and process consulting, customer success, executive stakeholder management, and advising customers on ServiceNow technology and procurement and supply chain disciplines.
Responsibilities
- Managing executive business stakeholders in a customer organization
- Advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
- Implementing ServiceNow Legal & Contract Operations products
- Value consulting/realization
- Content (webinar) development
Skills
- 8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role
- 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
- Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
- Other skills which will help you succeed in this role: data driven, experience with value consulting/realization, verbal and written communication talent, content (webinar) development
- 5+ years of experience managing executive business stakeholders in a customer organization, preferred
- Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred
- Knowledge of ServiceNow's integration tools and capabilities preferred
- 2+ years of experience working with Legal or Contract Management processes or technology preferred
- Experience implementing ServiceNow Legal & Contract Operations products strongly preferred
Benefits
- Remote work
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