Note: The job is a remote job and is open to candidates in USA. SAIC is a mission integrator delivering technology and innovation solutions across defense, intelligence, civilian, and other critical markets. The mid-level ServiceNow Software Developer will design, develop, configure, and implement ServiceNow solutions for IT operations and asset management, while supporting integrations, testing, troubleshooting, and ongoing system maintenance.
Responsibilities
- Develop and configure ServiceNow applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements
- Candidates must enjoy fast paced environment with work on several customers platforms during the same period
- Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions
- Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow
- Experience with Jira Service Management
- Understand the uses and abilities of app engine studio AES within ServiceNow
- Customize and enhance ServiceNow's catalog features, workflows, and functionalities to meet the unique needs of our clients
- Customize and enhance ServiceNow's asset management features, integration abilities, and functionalities to work with existing clients software
- Thorough understanding and strong ability to create catalog items and customize workflows
- Conduct system testing, troubleshooting, and debugging to ensure the highest level of quality and performance
- Provide technical support and maintenance for ServiceNow implementations, ensuring system stability and uptime
- Continuously stay updated with the latest ServiceNow features, best practices, and industry trends to drive innovation and improvement
Skills
- This opportunity can be worked 100 % remotely anywhere in the United states for the right candidate
- Candidates must be U.S. Citizens and have the ability to get a Secret clearance
- Candidates must enjoy fast paced environment with work on several customers platforms during the same period
- Experience with Jira Service Management
- Understand the uses and abilities of app engine studio AES within ServiceNow
- Thorough understanding and strong ability to create catalog items and customize workflows
- Bachelors Degree and 2-5+ years of experience in ServiceNow development and configuration,. 4 Additional years can be used in lieu of a degree
- Candidates must have or ability to obtain Service Now CIS in one or more of the following: SPM, Data Foundations, Disc, SAM, HAM
- Candidates must be U.S. Citizens
- Candidates must be eligible to get a Secret Clearance
- Proficiency in scripting languages such as JavaScript, Glide Script, and PowerShell
- Solid understanding of ITIL, ITSM, ITOM, and ITAM best practices and frameworks
- Experience with REST/SOAP APIs, Web Services, and integrations with third-party systems
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
- Experience with ServiceNow Discovery, Event Management, Service Mapping, and other ITOM/ITAM-related functionalities
- Familiarity with CMDB (Configuration Management Database) and its role in ITOM and ITAM processes
- Prior experience in IT asset management, software license management, and related areas
Benefits
- This opportunity can be worked 100 % remotely anywhere in the United states for the right candidate.
Company Overview