Note: The job is a remote job and is open to candidates in USA. Kenworth Truck Company manufactures commercial trucks and supports transportation innovation through its dealer network. The Service Training School Program Manager will develop and manage partnerships with technical schools and Kenworth dealers to expand the Kenworth Essentials training pipeline, improve student participation and completion, and support recruitment of entry-level service technicians.
Responsibilities
- Identify and develop partnerships between Kenworth Truck Company, Kenworth dealers, and the Kenworth Dealer Service Training department to implement training programs that support the recruiting, training, and retention of prospective heavy-duty truck and diesel service technicians
- Work with individual technical schools to increase student participation in and completion of the Kenworth Essentials program
- Collaborate with sponsoring Kenworth dealers in local markets to support ongoing program development, including dealer personnel involvement, equipment provisions, recruiting events, career fairs, and other educational opportunities
- Coordinate database management and training program access through the BCA training website
- Use available student and course data to identify trends, establish goals, and recommend strategies to improve program outcomes
Skills
- 7+ years of technical school instruction, management, or related technical training experience required
- Demonstrated ability to grow and manage large, complex programs
- Outstanding verbal and written communication skills, including experience delivering formal presentations
- Excellent computer skills, including proficiency with Word, Excel, and PowerPoint
- Excellent interpersonal skills, including the ability to develop trusting business relationships
- The qualified candidate may be located anywhere in the continental U.S. or Canada
- Up to 50% travel
- Relocation is not available
- Bachelor's degree strongly preferred; equivalent professional experience may be substituted
- Automotive Service Excellence (ASE) certifications desired
- Previous experience working with or coordinating technical school programs highly desired
- Previous experience with PACCAR MX engines highly desired
- Previous experience in dealership service or service management within the commercial truck industry preferred
- Demonstrated knowledge of heavy-duty truck products and manufacturing processes desired
- Diesel engine certifications or automotive OEM service certifications are a plus
- A Midwest location is preferred
Benefits
- This position is remote.
- Global Fortune 500 Company with a wide array of growth and development opportunities
- Work alongside experienced goal-oriented colleagues recognized as experts in their fields
- Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks
- 401k with up to a 5% company match
- Fully funded pension plan that provides monthly benefits after retirement
- Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for you and your family
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short-and long-term disability programs
- Life and accidental death and dismemberment insurance
- EAP services include wellness plans, estate planning, financial counseling and more
Company Overview