Note: The job is a remote job and is open to candidates in USA. Baxter is a healthcare company focused on making a meaningful impact through its mission to save and sustain lives. The Sales Training Manager develops, delivers, and measures training for sales professionals and customer-facing employees, covering onboarding, product launches, clinical education, selling skills, certification, remediation, and ongoing development. The role partners with sales leadership and cross-functional stakeholders while leading curriculum development, facilitation, assessment, measurement, and training program execution.
Responsibilities
- Partner with sales leadership, marketing, subject matter experts, commercial stakeholders, and the Enterprise Enablement Center of Excellence to identify capability needs and align training priorities with business objectives
- Translate clinical, product, marketing, and commercial information into clear learning experiences and field-ready sales messaging
- Recommend targeted solutions for knowledge, skill, performance, and launch-readiness gaps, and communicate priorities, progress, and outcomes to stakeholders
- Partner with the COE to design, customize, and maintain curriculum for ITP therapies, products, customer call points, selling skills, sales effectiveness, and business acumen
- Develop onboarding, product launch, upskilling, certification, and remediation programs across the learner lifecycle from new hire to retirement across varied learning methods including instructor-led, virtual, self-paced, and digital formats
- Define learning objectives, proficiency expectations, timing, and delivery methods that strengthen engagement, retention, and skills and capabilities across the sales competencies required for each role
- Facilitate engaging in-person and virtual training, workshops, assessments, and other learning experiences
- Lead or support new-hire onboarding and ongoing development, adapting delivery to learner needs and experience levels
- Assess learner progress, communicate performance to managers, and reinforce accountability and field readiness
- Develop and administer assessments, certification standards, recertification requirements, and remediation plans that measure learner proficiency and application
- Deliver and assess training for sales or business kickoff meetings, when assigned
- Monitor post-training and launch-performance gaps and partner with stakeholders on appropriate follow-through solutions
- Define measures for training effectiveness and learner proficiency; analyze metrics and stakeholder feedback to assess outcomes
- Use results to improve curriculum, delivery, assessments, and follow-up activities
- Contribute to training KPIs and dashboards and communicate results and gaps to business stakeholders
- Lead assigned training programs, special projects to support business initiatives, including but not limited to National Training meetings, and product launch initiatives from planning through execution and evaluation
- Coordinate stakeholders, subject matter experts, content, facilitation, assessments, and communications for successful delivery
- Manage multiple priorities, deadlines, risks, and issues while maintaining quality and accountability
Skills
- Bachelor's degree or equivalent experience
- 2+ years of relevant experience in sales, sales training, clinical education, instructional design, or a related commercial-learning discipline
- Ability to translate complex clinical, product, or commercial content into clear, actionable learning
- Strong communication, collaboration, project-management, planning, and organizational skills, with the ability to work independently and manage multiple priorities
- Ability to analyze training needs, learner results, and metrics to improve effectiveness
- Proficiency with virtual meeting platforms and the ability to learn digital-learning tools
- Ability to travel up to 50% for workshops and training events, including occasional weekends
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
- Demonstrated ability to design, develop, and facilitate effective in-person, virtual, and self-paced learning is preferred
- Field sales, sales training, or relevant clinical experience
- Degree in education, business, marketing, instructional design, or a related field
- Experience in medical devices, healthcare technology, hospital capital equipment, healthcare IT, or complex clinical solutions
- Knowledge of sales process necessary for selling hospital capital equipment, products, or solutions
- Experience with product launches, certification programs, new-hire onboarding, and digital authoring or learning-management tools
Benefits
- Flexible workplace policy, including the ability to work remotely for US-based roles and a required minimum number of days onsite.
- Medical and dental coverage that start on day one.
- Basic life insurance.
- Accident insurance.
- Short-term disability insurance.
- Long-term disability insurance.
- Business travel accident insurance.
- Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount.
- 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
- Flexible Spending Accounts.
- Educational assistance programs.
- Paid holidays.
- Paid time off ranging from 20 to 35 days based on length of service.
- Family and medical leaves of absence.
- Paid parental leave.
- Commuting benefits.
- Employee Discount Program.
- Employee Assistance Program (EAP).
- Childcare benefits.
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