Note: The job is a remote job and is open to candidates in USA. Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale logistics operations. The Senior WMS Consultant will support WMS-to-robotics and WCS integration projects, configure WMS modules, troubleshoot MHE messaging and SQL issues, and assist clients through testing, go-live, and post-go-live support.
Responsibilities
- Support WMS-to-robotics integration work, including goods-to-person, conveyor/sortation, ASRS, and put-to-light/pick-to-light systems, under the guidance of the account's Lead Consultant
- Analyze business, functional, and integration requirements to support effective WMS/WCS solution design
- Configure core WMS modules (Inbound, Outbound, Inventory, Returns, Picking, Shipping) as part of broader automation integration work
- Troubleshoot MHE messaging issues: tracing an unprocessed or failed message back to its source job/process, determining severity and impact, and driving resolution
- Support technical determinations for endpoints, ports, and message formats as part of integration setup and troubleshooting
- Write, review, and optimize SQL queries and stored procedures (e.g., Oracle, MSSQL) to support inventory adjustments, order-header updates, and wave/allocation logic, particularly in QA and production troubleshooting scenarios
- Support clients and stakeholders during SIT, UAT, go-live, and post-go-live phases, including onsite troubleshooting alongside client product managers
- Participate in issue/bridge calls during critical incidents, helping present root-cause findings to client stakeholders
- Help identify and communicate MVP scope when a client requests a late-breaking change close to go-live
- Collaborate with local, onshore developers as well as international robotics vendor teams
- Maintain high-quality documentation: design docs, technical specifications, test plans, runbooks, and configuration records
Skills
- 3–5 years of experience in WMS implementations or supply chain execution systems, ideally including exposure to at least one full end-to-end implementation or go-live
- Techno-functional background, comfortable operating as a bridge between business/operations and IT, rather than a purely functional or purely developer profile
- Working proficiency in SQL, able to write and troubleshoot stored procedures, joins, and updates directly (not just read or review), on Oracle, MSSQL, or a comparable platform
- Solid understanding of warehouse workflows: receiving, put-away, wave/allocation logic, picking, packing, shipping, and returns
- Demonstrated ability to troubleshoot MHE messaging issues methodically, tracing problems back to source rather than reacting to symptoms alone
- Comfortable working directly with client stakeholders, including during go-lives and live troubleshooting
- Comfortable with 50–75% travel, including occasional weekend work during go-live windows
- Ability to work effectively with both local, onshore teams and international, offshore robotics vendor teams
- Some exposure to WMS integration with MHE/automation systems, robotics platforms (e.g., Geek+, Locus Robotics, Exotec, or comparable), conveyor/sortation, or ASRS is strongly preferred
- Familiarity with put-to-light and pick-to-light systems, and general comfort with warehouse floor hardware (RF guns, printers, label formats) is a plus
- Direct experience with Hy-Tek Intralogistics or their proprietary WMS (IntraOne)
- Direct experience with Geek+, Locus Robotics, or Exotec specifically
- Exposure to OMS, TMS, or EDI messaging standards
- Experience in Agile/DevOps environments
Benefits
- Comprehensive health and dental coverage for you and your family
- Competitive paid time off and flexible leave policies
- Retirement savings programs and employer contributions
- Dedicated learning and development budget
- Remote and hybrid work options
- Equipment allowances
- Internet reimbursements
- Business travel coverage
- Employee stock options (ESOP), where applicable
- Team events, meetups, and company offsites
- Mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression
- Flexible schedules
Company Overview
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