Note: The job is a remote job and is open to candidates in USA. Trapeze EAM is a provider of enterprise asset management software for public transportation agencies. The Senior Project Manager leads complex software delivery and implementation projects, overseeing scope, schedules, budgets, quality, risks, financial performance, and customer satisfaction while serving as a trusted advisor to stakeholders.
Responsibilities
- Lead and manage assigned contracts, service agreements, and projects from initiation through closeout with a high degree of autonomy, ensuring scope, schedule, budget, quality, and risk objectives are achieved
- Plan, organize, and execute complex EAM software delivery and implementation projects involving internal teams, customer stakeholders, and external partners
- Manage project scope, timelines, quality, goals, and deliverables in alignment with business objectives, proactively advising stakeholders on impacts to cost, schedule, and outcomes
- Develop, maintain, and actively manage detailed project schedules, forecasts, and cost performance throughout the project lifecycle
- Lead change management by assessing impacts, guiding customers and internal teams through decisions, and ensuring changes are clearly documented, approved, and communicated
- Maintain and actively manage project risk registers, ensuring early visibility of risks with clear mitigation strategies, ownership, and follow-through
- Facilitate regular project status meetings with customers, ensuring clear communication of progress, risks, dependencies, and next steps
- Conduct executive-level steering meetings with customer leadership and internal executive sponsors
- Serve as the primary point of accountability and escalation for project delivery, proactively identifying risks, dependencies, and challenges, and leading resolution efforts
- Build and maintain strong internal and external relationships, acting as a trusted advisor and escalation point for key stakeholders
- Demonstrate strong understanding of software and hardware implementation activities, including the mechanics of deployment, integration, and customer adoption
- Set and continually manage project expectations with team members, customers, and other stakeholders
- Develop and deliver executive-ready reporting, proposals, requirements documentation, issue logs, action item registers, and presentations, as required
- Contribute to the development, improvement, and standardization of project management processes, tools, and best practices across the organization
- Lead project postmortems and implementation reviews, producing actionable recommendations and lessons learned
- Manage requirement compliance matrices and other governance artifacts to ensure contractual obligations and delivery commitments are clearly tracked and met
Skills
- 5+ years of experience as a vendor-based Project Manager in a fast-paced, high-pressure environment
- Experience managing multiple concurrent engagements with diverse system, contractual, and customer requirements
- 5+ years of experience in consulting, business analysis, software delivery, or systems integration environments
- Proven ability to independently lead complex, multi-stakeholder projects from initiation through closeout
- Experience managing software delivery or systems integration projects under Fixed Price and Time & Materials models
- Strong consulting, business analysis, stakeholder facilitation, and executive communication skills
- Ability to travel up to 15%, including occasional evenings or weekends as needed
- PMP certification preferred, or actively working toward certification
- Experience working with Smartsheet or comparable project management tools
- Experience working in Enterprise Asset Management, transit technology, or a related software delivery environment
Benefits
- Coverage options for many of life’s needs
- Wellness programs
- Employee Stock Purchase Plan
- Company Bonus Plan
- Referral Bonus Program
- Discounts for home/auto insurance
- Flexible working hours within the core business hours
- Professional Development Program
- Tuition fees and books reimbursed at 100%, with some restrictions applying
- Computer Purchase Plan with financial support for personal equipment at home
Company Overview