Note: The job is a remote job and is open to candidates in USA. MetLife is seeking a Senior UX Designer to create intuitive, scalable, accessible, and customer-centered B2B digital experiences. The role partners with Product, Engineering, Research, and Business teams to design, validate, and deliver solutions for complex, data-rich systems while supporting design systems, accessibility, and AI-assisted workflows.
Responsibilities
- Design end-to-end user experiences from discovery through production-ready designs
- Create information architecture, user flows, wireframes, prototypes, and high-fidelity designs
- Design scalable solutions for dashboards, forms, navigation, tables, and data visualizations
- Validate designs through research, usability testing, analytics, and customer feedback
- Contribute to and evolve the MetLife Design System
- Partner with Engineering to ensure high-quality implementation and conduct design QA
- Apply accessibility and inclusive design best practices to meet WCAG standards
- Identify edge cases, error states, and alternative user scenarios
- Leverage AI-powered tools to accelerate research, ideation, prototyping, and documentation
- Collaborate across Product, Engineering, Research, and Business teams to build alignment and drive solutions
Skills
- • 5 years of experience designing responsive web applications
- • Experience designing and shipping B2B digital products
- • Strong skills in user research, journey mapping, information architecture, wireframing, prototyping, interaction design, and usability testing
- • Experience designing dashboards, workflows, forms, and data-rich experiences
- • Experience designing accessible digital products and applying WCAG standards
- • Experience working within established design systems
- • Advanced proficiency with Figma
- • Experience using AI-powered tools (e.g., Microsoft Copilot, Figma AI) to enhance UX and UI workflows
- • Understanding of AI-assisted experiences and responsible AI principles
- • Strong communication, collaboration, and stakeholder management skills
- • Experience working in Agile environments and applying Lean UX practices
- • Ability to manage ambiguity, competing priorities, and work independently
- • Experience designing within a large enterprise environment
- • Experience building or managing design systems
- • Service Design experience
- • Experience designing AI-powered products, copilots, or conversational experiences
- • Front-end development experience with HTML, CSS, and JavaScript
Benefits
- Remote work arrangement; must be able to work EST hours
- Contract through the end of the year, with potential to extend
Company Overview