Note: The job is a remote job and is open to candidates in USA. Focus Consulting is seeking a senior-level UX/UI Designer for a digital services engagement with the Commonwealth of Massachusetts Executive Office of Education. The role will design and iterate on a Family Portal and Case Management System supporting families applying for child care financial assistance, with a strong focus on accessibility, collaboration, and agile delivery.
Responsibilities
- Own UX and UI designs from concept to handoff — wireframes, flows, high-fidelity mockups, and interactive prototypes that stakeholders can react to quickly
- Build and maintain components within an evolving design system
- Translate complex workflows (case management, eligibility, intake) into clear, accessible, and usable interfaces
- Collaborate directly with engineers to ensure designs are implemented accurately — and adjust thoughtfully when technical constraints require it
- Support accessibility reviews and contribute to WCAG 2.1 Level AA compliance; experience producing or contributing to VPATs is a strong plus
- Participate in sprint ceremonies, design reviews, and stakeholder demos
- Partner with a lean team — you'll need to be comfortable operating with some autonomy and picking up adjacent tasks as needed
Skills
- 5+ years of UX and UI design experience, with a portfolio that demonstrates strong visual design sensibility and systems thinking
- Meaningful experience launching and maintaining digital products with a team; worked with front-end developers to know what agile implementation feels and what's technically feasible
- Working knowledge of accessibility standards (WCAG 2.1 AA) and how to design for them, not around them
- Proficiency in Figma (components, auto-layout, prototyping)
- Comfort in agile environments with iterative feedback cycles
- Strong communication skills — you can present a design rationale to a non-designer audience without losing the room
- Experience designing for public services/benefits
- Experience on government or civic tech projects (federal, state, or local)
- Familiarity with VPAT documentation or Section 508 compliance
- Experience designing multilingual or multi-audience platforms
- Familiarity with design systems at a component/token level
- Experience with case management workflows
- Familiarity with trauma-informed design or research
Benefits
- Remote work
Company Overview