Note: The job is a remote job and is open to candidates in USA. Blue Cross NC is a health care organization focused on delivering health care services and supporting the community. The Senior Technical Project/Program Manager leads complex technology-driven projects and initiatives from planning through delivery, release, and post-implementation transition, coordinating Agile teams, stakeholders, budgets, risks, dependencies, governance, and communications.
Responsibilities
- Lead the planning, execution, and delivery of digital technology initiatives by developing and managing integrated project plans, schedules, milestones, roadmaps, and release timelines
- Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs to ensure successful delivery outcomes
- Maintain sufficient technical and product knowledge to anticipate delivery risks, support tradeoff discussions, and help resolve technical blockers and dependencies
- Identify, assess, track, and manage project risks, issues, assumptions, dependencies, and decisions, ensuring timely escalation and resolution when needed
- Ensure alignment with organizational governance standards, delivery methodologies, compliance requirements, and quality expectations
- Manage project resources, capacity planning, team allocations, and delivery constraints while supporting accurate forecasting and execution planning
- Track and oversee project budgets, financial forecasts, vendor commitments, and resource impacts, providing visibility into factors affecting scope, timeline, and business outcomes
- Build and maintain effective relationships with business leaders, product teams, technology partners, architects, vendors, and other key stakeholders
- Serve as the primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement
- Translate complex technical delivery information into clear, actionable updates for business partners and executive leadership
- Support Agile delivery practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight
- Coordinate release readiness activities, approvals, implementation planning, change management, and transition to production support
- Monitor delivery performance, quality, scope, schedule adherence, and issue trends to promote predictable and high-quality outcomes
- Contribute to program-level initiatives and continuous improvement efforts by enhancing delivery practices, governance processes, dependency management, reporting, and cross-functional collaboration
Skills
- Bachelor's degree or advanced degree (where required)
- 5+ years of experience in related field
- In lieu of degree, 7+ years of experience in related field
- We welcome candidates from outside the local area and in any states listed on this job posting
- In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection
- In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter
- Significant experience leading complex technology projects, technical programs, or enterprise delivery initiatives from planning through execution and implementation
- Advanced expertise in project management disciplines, including risk management, resource planning, budget management, stakeholder engagement, decision-making, and cross-functional team leadership
- Strong understanding of Agile delivery methodologies, SDLC, technical dependency management, release planning, governance frameworks, and enterprise delivery practices
- Proven ability to collaborate and influence across business, product, technology, architecture, finance, vendor, and executive leadership teams while effectively communicating project status, risks, dependencies, and key decisions
- Experience supporting Agile execution, vendor management, business readiness, change management, and release coordination; PMP, Agile, Scrum, SAFe, or related project management certification preferred
Benefits
- The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Annual Incentive Bonus, based on annual corporate goal achievement and individual performance
- Paid Time Off (PTO)
- Our Hybrid Flex approach ... giving you flexibility to work remotely with intentional in-person connection
- In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection
- In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter
Company Overview
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