Note: The job is a remote job and is open to candidates in USA. Teamworks is hiring a Senior Product Manager, AI Platform to scale Ask Teamworks and shared AI capabilities across its sports technology products. The role leads AI agent rollout, platform standards, AI-powered workflows, quality evaluation, and cross-functional adoption while ensuring reliable handling of sensitive athlete data.
Responsibilities
- Lead the rollout and expansion of AI agents across Teamworks' product portfolio, partnering with product teams to move from beta to general availability and scale adoption across sports and global markets
- Partner with Product and Engineering to define shared platform capabilities, technical standards and integration requirements that enable teams to build consistent, reliable AI experiences
- Own the development of AI-powered workflows that connect data and actions across products, helping customers move from insights to action while maintaining appropriate permissions and user confirmation
- Define and manage AI quality standards, including evaluation datasets, success criteria and automated regression testing, to ensure new capabilities are ready for release and remain reliable as they evolve
- Expand agentic capabilities beyond conversational assistants into product-embedded agent actions, dashboards, integrations with customers' AI tools and proactive alerts, prioritizing opportunities that deliver meaningful customer value
- Collaborate with go-to-market teams to shape usage measurement, customer allowances and product packaging, and provide clear visibility into which AI capabilities are available to each customer
- Drive alignment across product, engineering and commercial teams without direct authority, balancing customer needs, technical dependencies and responsible handling of sensitive athlete data
Skills
- 5+ years of software engineering or technical PM experience building production systems, before or alongside moving into product
- A track record of shipping an LLM-based or agentic product to real users, with evidence of adoption or customer value
- Product ownership experience in B2B SaaS, vertical AI, platform or developer products, with experience coordinating across products and functions
- The technical fluency to influence architecture, data flows, retrieval, tool calling, permissions and production failure modes
- Hands-on AI evaluation experience, including datasets, rubrics, regression testing, human review and release thresholds
- Experience driving a shared platform or standard across teams without direct authority
- The ability to connect customer workflows, technical decisions and product priorities, with a focus on making teams faster and building products customers trust enough to use every day
- You have three or more years of experience as a backend, platform, data or distributed-systems engineer
- You've recently worked hands-on with MCP, agent frameworks such as Mastra, or prototypes you built yourself
- You have experience with permissions for sensitive data, including health records, PII, or with usage-based pricing
- You have subject-matter expertise in American football, soccer, hockey or basketball
- This role is not eligible for sponsorship at this time
Benefits
- Equity
- Remote work
Company Overview