[Remote] Senior Technical Account Manager, Microsegmentation

Note: The job is a remote job and is open to candidates in USA. Akamai Technologies' Security Professional Services team supports enterprise security and Zero Trust products. The Senior Technical Account Manager, Microsegmentation will lead large deployments, provide technical guidance, support integrations and configurations, and coordinate with customers, Support, and Engineering teams to drive successful outcomes.

Responsibilities

• Being the focal point for technical vendor related issues in front of the customer
• Providing product best practice and design guidance, to enhance technical and business outcomes, overseeing scale and performance over time
• Working closely with Support and Engineering teams to quickly resolve any issues and drive customer satisfaction
• Assisting with deployment, configuration and customization of the platform while adapting to changes in the Customer's environment
• Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions
• Briefing the customer on upcoming features and updates, and provide training in cooperation with Guardicore training team

Skills

• Have a High School / Bachelor's degree in Computer Science, Engineering, another related field or its equivalent
• Have 7-10 years of experience in technical customer-facing roles - TAM, solutions engineer, solutions architect
• Have experience with microsegmentation platforms, EDR, or network security and Zero trust products
• Have experience working with cloud platforms (AWS, Azure, GCP)
• Have understanding of networking, security, and operating systems (Linux/Windows)
• Possess experience working with Kubernetes is advantageous

Benefits

• Annual bonus or incentives
• Equity awards
• Employee Stock Purchase Plan (ESPP)
• Healthcare
• 401K savings plan
• Company holidays
• Vacation in the form of PTO
• Sick time
• Parental leave
• Employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
• FlexBase program supporting employees to work at home, in an office, or a combination of both

Company Overview

At Akamai, we make life better for billions of people, billions of times a day. It was founded in 1998, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is https://www.akamai.com.

Company H1B Sponsorship

Akamai Technologies has a track record of offering H1B sponsorships, with 75 in 2026, 219 in 2025, 204 in 2024, 227 in 2023, 236 in 2022, 247 in 2021, 279 in 2020. Please note that this does not guarantee sponsorship for this specific role.