Note: The job is a remote job and is open to candidates in USA. Backblaze is seeking a Strategic Operations Lead to support its Cloud Operations organization. The role leads and coordinates strategic projects and operational initiatives involving infrastructure, tooling, and hardware, while managing plans, dependencies, risks, reporting, governance, and cross-functional stakeholder alignment from planning through completion.
Responsibilities
- Lead and coordinate cross-functional projects and strategic operational initiatives from planning through completion
- Develop and maintain project plans, milestones, deliverables, dependencies, risks, issues, and action items
- Track project execution at the task level, ensuring every task has a clear owner and current status to support granular reporting and early risk detection
- Facilitate project meetings, document decisions, assign follow-up actions, and drive items through completion
- Maintain project documentation, status updates, decision logs, and supporting operational procedures
- Partner with stakeholders to define scope, priorities, timelines, ownership, and success criteria
- Establish clear project governance, meeting cadence, roles and responsibilities, and decision-making processes
- Coordinate cross-functional planning sessions, project reviews, and stakeholder updates
- Identify project risks, issues, and dependencies; proactively escalate blockers and delays to leadership and support timely resolution
- Communicate project status, schedule changes, decisions, and key impacts to stakeholders
- Track commitments, decisions, and follow-up items through completion to maintain project momentum
- Align projects and operational initiatives with established SOPs, documentation standards, and agreed requirements
- Promote consistent project governance, documentation, and execution practices
- Develop repeatable processes that improve planning, execution, and accountability
- Produce project dashboards, status reports, and executive-ready updates
- Track project health, milestones, risks, dependencies, resource needs, and key KPIs
- Prepare recurring portfolio and initiative reports for leadership and stakeholders
Skills
- Bachelor's degree or equivalent experience
- 5+years of experience in project/program management, ideally within operations, infrastructure, data center environments, or a related field
- Strong organizational and communication skills
- Familiarity with project management methodologies and practices
- PMP or similar certification preferred
- Jira & Confluence knowledge
- Microsoft Office / Google Workspace
- Power BI
- Smartsheet, Microsoft Project, or similar project planning tools
Company Overview
Company H1B Sponsorship