Note: The job is a remote job and is open to candidates in USA. Scout Global is hiring a Senior Technical Account Manager for an identity security startup. The role partners with enterprise customers to lead complex deployments, integrations, workshops, threat hunting, incident investigations, and platform adoption while providing actionable security guidance and influencing product development.
Responsibilities
- Act as a trusted technical advisor to enterprise customers, from first workshop through to production and beyond
- Design and deploy integrations across cloud (AWS, Azure, GCP), SaaS, and on-premise environments
- Lead technical workshops and enablement sessions that drive real platform adoption
- Build long-term relationships with security and engineering stakeholders
- Support customers through security incidents, investigations, and threat hunting
- Identify emerging risks and provide clear, actionable remediation guidance
- Create detections, risk models, and correlation logic that feed directly into the platform
- Develop novel customer use cases and operational workflows
- Feed customer insight back to Product and R&D to influence roadmap priorities
- Take ownership of outcomes independently, in a fast-moving, early-stage environment
Skills
- 5+ years in security engineering, security research, DevSecOps, or solutions architecture
- Strong grasp of AWS, Azure, and GCP, plus CI/CD pipelines
- Solid experience with IAM, secrets management, and Zero Trust architectures
- Comfortable with threat detection, incident response, and security posture management
- Strong Python scripting and automation skills
- A clear communicator who can explain complex security concepts to engineers and executives alike
- Hands-on, technically curious, and genuinely enjoys being in front of customers
- Thrives with ownership in a fast-paced startup environment
- Passionate about cyber security and emerging security technology
Benefits
- Equity
- Remote work in the United States
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