Note: The job is a remote job and is open to candidates in USA. CorServ is a credit card technology and portfolio management company that provides payment systems and portfolio management solutions to financial institutions. The Senior Systems Administrator will maintain secure, resilient, and automated infrastructure, troubleshoot major IT issues, manage data archiving and disaster recovery, and improve operational efficiency through automation and collaboration.
Responsibilities
- Maintain and monitor critical systems, including job schedulers, backup processes, and automated data flows
- Troubleshoot and resolve system, network, and application issues, escalating as needed— or more likely, being the person issues get escalated
- Manage archiving and long-term storage of logs, documents, and other key records in compliance with internal policies and regulatory standards
- Automate routine tasks (backups, deployments, etc.) using scripts and configuration management tools (e.g., PowerShell)
- Act as primary escalation point for IT support— including system outages, service degradations, and urgent user-impacting incidents
- Monitor system performance and capacity trends, recommending and implementing optimizations
- Collaborate with development, security, and DevOps teams
- Maintain documentation for configurations, procedures, and troubleshooting guides
- Participate in on-call rotation for critical incidents
- Establish and maintain high standards of operational processes, driving efficiency and minimizing risks
- Create opportunities for team members to share knowledge, insights, and best practices, promoting a culture of learning and knowledge transfer
- Other duties as assigned
Skills
- 5+ years in system administration or IT infrastructure roles
- Deep experience with Windows and/or environments
- Strong scripting skills (PowerShell, Python, Bash, or similar)
- Solid grasp of backup, archiving, and disaster recovery strategies
- Experience with automation/orchestration tools
- Familiarity with database management and archiving (SQL Server)
- Comfortable working in hybrid or cloud environments (AWS, Azure, or GCP)
- Strong troubleshooting and diagnostic abilities
- Excellent communication and documentation skills
- Ability to work within CorServ's footprint (AL, FL, GA, IA, KY, NE, NC, TN, TX, WI, WY)
- Experience supporting compliance (SOC2, PCI, etc.) a plus
Benefits
- Company-paid medical, dental, and vision benefits
- Generous PTO plan
- 401k match
- Opportunity to work in a remote environment
Company Overview