Note: The job is a remote job and is open to candidates in USA. Enlyte provides technology, clinical expertise, and services that help people recover after workplace injuries or auto accidents. The company is seeking a Senior Business Systems Analyst and NetSuite Administrator to lead NetSuite ERP initiatives, support finance operations, manage system administration, and coordinate cross-functional project delivery.
Responsibilities
- Serve as the go-to subject matter expert and product owner for the NetSuite platform
- Lead project coordination and delivery by managing timelines, milestones, stakeholder communication, and cross-functional team activities
- Drive the NetSuite roadmap by identifying optimization opportunities, recommending best practices, and challenging the status quo
- Manage and prioritize competing business demands while maintaining focus on strategic initiatives
- Provide deep expertise across NetSuite finance modules including: customized envormnet, fixed assets, ARM (Advanced Revenue Management), AR, AP, revenue recognition, general ledger, planning, audit, and reporting
- Work closely with functional leaders to understand business challenges and recommend optimal solutions
- Serve as the primary support resource for end-users, providing guidance, training, and troubleshooting across departments
- Manage support requests through ticket systems with clear prioritization and follow-through
- Provide ticket and triage support on as-needed basis
- Mentor and guide support team members on technical and functional challenges
- Oversee NetSuite configuration, customization, and ongoing system administration
- Manage and support customizations including: custom objects, integrations, workflow rules, approval processes, page layouts, security, validation rules, custom buttons/links, and custom fields
- Support data import processes, migrations, and bi-annual platform updates
- Customize, maintain, and optimize reports, dashboards, workbooks, and saved searches
- Coordinate testing, planning, and execution of system changes and updates
- Perform day-to-day operations, maintenance, and troubleshooting activities
- Communicate clearly and effectively with diverse audiences—tailoring technical complexity, tone, and content based on stakeholder needs
- Provide executive-level summaries for leadership and detailed technical guidance for implementation teams
- Document processes, decisions, and lessons learned to support organizational knowledge
- Act as a bridge between business users and technical resources, translating requirements and solutions
Skills
- * Bachelor's Degree in CS or related field required, (or equivalent combination of NetSuite and ERP experience)
- * **Minimum 5+ years** as a NetSuite Administrator or Business Systems Analyst
- * **Critical Requirement:** Demonstrated experience working in large organizations (2,000+ employees) where you've successfully managed competing priorities, stakeholder expectations, and complex organizational dynamics
- * **Support Experience:** Proven background providing Tier 2/Tier 3 support in an organization—demonstrating ability to troubleshoot complex issues, manage escalations, and mentor others
- * Proven track record supporting NetSuite in highly customized environments with complex financial processes
- * Strong understanding of financial processes: billing, payments, AR, AP, revenue recognition, general ledger, planning, audit, and reporting
- * Strong problem-solving and analytical abilities in complex, multi-stakeholder environments
- * Hands-on knowledge of NetSuite modules and features: custom workflows, custom records, role management, integration setup, dashboards, searches/reports, SuiteAnalytics, SuiteFlow
- * Ability to learn and support customized billing, contracts, fixed assets, and customer portal implementations
- * Comfortable working with technical teams and understanding system architecture and data flows
- * Ability to work in a support managing criticality, triaging, and prioritizing incidents and tasks
- * Excellent written and verbal communication skills with ability to adapt messaging for different audiences
- * Strong organizational and time management skills—ability to juggle multiple priorities and maintain focus
- * Proactive, self-managed, and driven to seek continuous improvement and upskilling
- * Demonstrated curiosity and willingness to challenge the status quo
- * Ability to work collaboratively across departments and multiple business disciplines
- * Confident in providing support, training, and guidance to end-users at all levels
- **This is a full-time remote position that can be located anywhere in the U.S. Candidates must be willing to work 8am to 5pm PST time zone.**
- * **NetSuite Administrator Certification** or relevant NetSuite certifications
- * Technical development skills (JavaScript, TypeScript, SQL) or exposure to custom development
- * Experience with AI-assisted tools or emerging technologies in ERP environments
- * Background in financial operations, accounting, or finance systems
- * Experience leading or coordinating cross-functional projects
- * Degree in Information Technology, Business, Finance, or related field
Benefits
- Medical
- Dental
- Vision
- Health Savings Accounts / Flexible Spending Accounts
- Life and AD&D Insurance
- 401(k)
- Tuition Reimbursement
- An array of resources that encourage a lifetime of healthier living
- Benefits eligibility may differ depending on full-time or part-time status
- This is a full-time remote position that can be located anywhere in the U.S.
Company Overview