Note: The job is a remote job and is open to candidates in USA. Mercer is seeking a Senior Specialist to join its Contract Management team. The role manages the intake and monitoring of client contract requests for Mercer Legal, collaborates with legal professionals and internal stakeholders, and supports the sales contracting process. The position also contributes to contract execution, CRM adoption, performance tracking, and process improvement.
Responsibilities
- Monitor the intake mailbox for new Client Contract Requests (CCRs) including the initial review of new agreements submitted via CRM tool
- Schedule and facilitate internal stakeholder calls with key internal stakeholders to discuss go forward approach, assignments, timeline and other contract strategies
- Provide guidance and redlined responses on certain agreements based on SME input and resources
- Track the status of open CCRs and provide summary updates in order to assist in effectively closing opportunities and capturing key performance metrics
- Actively follow up on the status of CCRs to influence the number of days it takes to execute a contract, which helps our business realize revenue earlier
- Become an expert user of the CRM platform and related tools and support adoption and other change management efforts
- Develop process improvements in order to continuously improve the effectiveness of the core function and objectives of the team
- Learn the various Mercer businesses and the key legal issues they face
Skills
- Paralegal, attorney or relevant contract management experience
- Bachelor's degree plus 5 years in a corporate office or professional services firm preferably in the area of contract review
- Minimum of 3 years of supervisory experience
- Strong written and verbal communication and interpersonal skills with the ability to quickly build credibility and gain confidence at all levels in the organization
- Strong attention to detail and solid follow through, with the ability to set and deliver on priorities and multiple open projects in a fast-paced environment
- Understanding of legal and contract terminology
- Proficiency with Microsoft 365 software programs
Benefits
- Fully remote role
- May be eligible for performance-based incentives
- Health and welfare benefits
- Tuition assistance
- 401K savings
- Other retirement programs
- Employee assistance programs
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