Note: The job is a remote job and is open to candidates in USA. Quvia is a fast-growing tech startup focused on building connectivity solutions between edge and cloud. The Senior Solutions Engineer - Platform & Analytics will work closely with customers to identify their needs and collaborate with various teams to enhance the customer experience through tailored satellite communication solutions.
Responsibilities
- Collaborate with sales and product teams to understand customer requirements and design tailored satellite communication solutions
- Conduct site surveys and feasibility studies to determine the best solutions for new customers
- Oversee the installation, configuration, and testing of Quvia systems across different business verticals
- Troubleshoot complex issues during the POC phase and work with customer, QA and Engineering teams to deploy fixes as needed
- Develop and maintain comprehensive documentation for all solutions and services provided
- Act as a technical advisor to customers, offering guidance on best practices and optimal usage of terrestrial and satellite communication systems
- Conduct training sessions and workshops for customers and internal teams on the operation and maintenance of Quvia products and their value proposition
- Stay updated on the latest advancements in Quvia systems
- Coordinate with cross-functional teams, including sales, product management, systems, engineering, QA, and service delivery, to ensure successful project execution
- Manage a clean handover from POC to service delivery and support
Skills
- Bachelor's or Master's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field
- At least 3 to 5 years of experience in customer-facing solutions engineering experience, comfortable owning technical discovery and scoping, with a prototyping mindset to support demos and the entire POC lifecycle
- At least 3+ years of experience in implementing networking concepts, with strong Linux command-line skills and scripting in Python or Bash, plus comfort using REST APIs and JSON for integration work
- At least 3+ years of experience in sizing, testing, and validating server hardware, plus familiarity with hypervisors (VMware vSphere, Hyper-V, or KVM)
- At least 3+ years of experience with front-end development skills for building quick dashboards, whether in a JS framework or with tools like Grafana
- Working knowledge of data engineering and analytics—building pipelines, working with SQL, and turning network telemetry into insight
- Must possess strong communication skills, with the ability to convey technical concepts to non-technical stakeholders and the ability to handle competing priorities simultaneously
- Bachelor's or Master's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field
- Network telemetry and observability fluency across SNMP, NetFlow and IPFIX, syslog, SQL, and dashboarding tools such as Grafana
Benefits
- 401(k) with 100% match up to 4.0% after one year of service
- Competitive health benefits, including optical and dental
- Life Insurance
- Performance Bonus
- Flexible paid time off policy
- Monthly Phone Allowance
- Opportunity to work in cross-functional teams
- Connectivity and content engineering and business knowledge
Company Overview