Note: The job is a remote job and is open to candidates in USA. Blue Mantis is looking to hire an IT Operations Engineer to support multiple customers based in the NJ/Philadelphia PA area. The ideal candidate will be proficient in supporting various systems and applications, including server and cloud environments, and should also have experience with networking.
Responsibilities
- Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance
- Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization
- Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure
- Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance
- Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary
- Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments
- Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting
Skills
- Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system
- Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies, Infoblox, DNS, and remediation of vulnerabilities
- Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience
- Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds
- Familiarity with automation tools and scripting
- Excellent problem-solving skills with the ability to adapt to dynamic priorities
- Provide game day support on major holidays when games are played
- Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience
- Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)
- Experience: Demonstrated expertise in a complex, multisite environment
- Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista)
- Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations
- Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments
- Knowledge of infrastructure capacity planning and performance tuning
- Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications
- Familiarity with security best practices, SIEM platforms, and endpoint protection
- Experience with advanced video streaming technologies and CDNs
- Familiarity with infrastructure performance tuning and capacity planning
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