Note: The job is a remote job and is open to candidates in USA. Fleetio is a modern software platform that helps organizations manage their fleet operations. The Senior Solutions Engineer will deliver durable product capabilities that support strategic deals and key accounts, collaborating with Sales, Customer Success, Product, Design, and Engineering to translate customer needs into high-quality shipped software.
Responsibilities
- Ship high-leverage product improvements that unblock strategic deals and expand what Fleetio can confidently commit to for key accounts
- Collaborate with Sales and Customer Success to understand constraints, timelines, and customer workflows; then, turn those needs into clear requirements and implementation plans
- Build solutions that meet Fleetio’s product and engineering standards (testing, observability, maintainability, documentation)
- Partner with Product, Design, and Engineering peers to make pragmatic scope decisions and deliver iteratively
- Communicate proactively and clearly about tradeoffs, risks, and timelines
Skills
- You're a product-minded, delivery-oriented engineer who can operate in high-trust environments
- You can take ambiguous problems and turn them into clear plans and high-quality shipped software
- You're comfortable collaborating directly with Sales and Customer Success partners to translate customer and deal context into product capabilities
- You're independently successful: you take ownership from start to finish, stay tenacious through ambiguity, and consistently find a way to deliver
- You care about maintainability and operational excellence
- 5+ years of experience with Ruby on Rails
- 2+ years with React
- Strong experience building and shipping production web applications with a focus on quality and maintainability
- Experience collaborating with non-technical stakeholders, translating needs into technical plans, and managing expectations
- Ability to decompose complex requests into milestones and deliver incrementally
- Strong written communication and comfort working in a remote, async-friendly environment
- Experience working on a large-scale Ruby on Rails application
- Experience working on customer-facing platform/product capabilities that support enterprise accounts
- Experience partnering with go-to-market teams (Sales, Customer Success) on delivery of time-sensitive commitments
Benefits
- Multiple health/dental coverage options (100% coverage for employee, 50% for family)
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO - 4 weeks (increases at year two!)
- 12 company holidays + 2 floating holidays
- Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
- FSA & HSA options
- Short and long term disability (short term 100% paid)
- Community service funds
- Professional development funds
- Wellbeing fund - $150 quarterly
- Business expense stipend - $125 quarterly
- Mac laptop + new hire equipment stipend
- Fully stocked kitchen with tons of drinks & snacks (BHM only)
- Remote working friendly since 2012
Company Overview
Company H1B Sponsorship