Note: The job is a remote job and is open to candidates in USA. Kinaxis is a global provider of supply chain orchestration technology and AI-infused solutions. The Senior Solutions Consultant will lead complex customer implementations of Maestro supply chain software, including requirements discovery, solution configuration, deployment, troubleshooting, training, and functional leadership. The role applies supply chain optimization techniques and provides mentorship to junior consultants.
Responsibilities
- Independently lead business requirements discovery sessions for implementations of advanced complexity, multi-phase workstreams and broad scope
- Partner with Solution Architect in the process design and technical direction of complex configurations
- Execute product configurations of advanced complexity, according to customer needs and approved solution architecture
- Act as the first level of escalation and oversee the troubleshooting and resolution of complex configuration issues for the project team
- Apply advanced mathematical models, optimization techniques and artificial intelligence algorithms to complex supply chain planning scenarios to improve customer supply chain performance and achieve business objectives
- Execute the validation and testing of the solution, capture user feedback and develop recommendations for escalations, roadblocks, and documentation
- Independently lead complex deployment workshops with a focus on training and guiding customers on how the solution was configured and how to achieve immediate value from their investment
- Provide technical leadership and recommendations to the Associate, Entry and Intermediate Solution Consultants during project milestones and critical deployment escalations
- Guide and mentor more junior consultants throughout the project lifecycle
Skills
- Bachelor's or Master's degree in in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field
- 5 + years of in-depth experience in software implementation or deployment within the supply chain planning or supply chain execution space or business experience in supply planning, demand planning, inventory management, manufacturing
- 2 to 3 years' experience in a functional leadership capacity for system configuration or system deployments
- 2 to 3 years' experience in business process design for supply chain software implementations
- Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication facilitation and presentation skills
- Excellent problem solving and critical thinking skills, able to synthesize a high volume of complex information to determine best course of action
- Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment
- Proven leadership skills within a team as well as a successful track record with customers and executive sponsors
- Ability to work in a collaborative matrixed environment with multiple team members
- Ability to communicate complex ideas effectively, both verbally and in writing
- Advanced level knowledge and hands-on application of supply chain best practices and concepts as it relates to forecasting, MRP (Material Requirements Planning), Constraint Management, and Production Scheduling
- Ability to lead complex business requirements gathering sessions with customers and system end users
- Experience working with supply chain processes and manufacturing planning solutions such as Maestro, SAP, Oracle or Blue Yonder applications to support supply chain activities
- Proficiency in SQL, R and/or Java Script
- Open to travel 50% on average and 75% occasionally and can work effectively when working remotely from client sites
Benefits
- Flexible vacation and Kinaxis Days (company-wide days off)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs, training, and career development
- Recognition programs and referral rewards
- Hackathons
Company Overview
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