Note: The job is a remote job and is open to candidates in USA. Kaliba is recruiting for an unnamed SaaS business that brings together products for nonprofit fundraising, donor management and accounting. The Senior Solutions Consultant will help teams understand how the products work together by transferring product knowledge, creating enablement resources and supporting technical discovery and customer conversations.
Responsibilities
- Building a deep understanding of multiple SaaS products and their integrations
- Transferring product knowledge to Pre-Sales, Customer Success and Post-Sales teams
- Creating practical training, documentation, demos and implementation playbooks
- Supporting technical discovery and customer conversations in a velocity sales environment
- Working with Product to communicate changes, limitations and customer feedback
- Helping teams navigate data flows, integration questions and implementation challenges
- Becoming increasingly involved with the Sales team over time
Skills
- 5+ years in solutions consulting, sales engineering, technical implementation or a comparable B2B SaaS role
- Experience working for a tech/SaaS vendor
- Strong product understanding and technical fluency across APIs, integrations and data
- Clear communication and the ability to teach customer-facing colleagues
- Commercial judgement and comfort supporting fast-moving opportunities
- Experience working across Product, Sales and Customer Success/Post-Sales
- Someone who learns quickly, takes ownership and follows through
Benefits
- Variable compensation
- Medical, dental, vision, disability and life insurance
- 4% retirement match
- Remote working within approved hiring locations
Company Overview