Note: The job is a remote job and is open to candidates in USA. Kaliba is partnering with a SaaS business that brings together products for nonprofit fundraising, donor management and accounting. The Senior Solutions Consultant will develop expertise across multiple products and integrations, enable Pre-Sales and Customer teams, create training and documentation, and support technical discovery and customer conversations.
Responsibilities
- Building a deep understanding of multiple SaaS products and their integrations
- Transferring product knowledge to Pre-Sales, Customer Success and Post-Sales teams
- Creating practical training, documentation, demos and implementation playbooks
- Supporting technical discovery and customer conversations in a velocity sales environment
- Working with Product to communicate changes, limitations and customer feedback
- Helping teams navigate data flows, integration questions and implementation challenges
- Becoming increasingly involved with the Sales team over time
Skills
- 5+ years in solutions consulting, sales engineering, technical implementation or a comparable B2B SaaS role
- Experience working for a tech/SaaS vendor
- Strong product understanding and technical fluency across APIs, integrations and data
- Clear communication and the ability to teach customer-facing colleagues
- Commercial judgement and comfort supporting fast-moving opportunities
- Experience working across Product, Sales and Customer Success/Post-Sales
- Someone who learns quickly, takes ownership and follows through
Benefits
- Variable compensation
- Medical, dental, vision, disability and life insurance.
- 4% retirement match.
- Remote working within approved hiring locations.
Company Overview